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Disability Rights
14 December 2012WebpageDDA accommodation conciliated settlements
A man who is deaf complained that when he stayed at a hotel in August 2008 he was unable to access captioning on the television in his room. The complaint was resolved with an agreement by the hotel to providing captioning in 16% of its rooms within 12 months. -
Complaint Information Service14 December 2012Publication
Behind closed doors: Approaches to resolving complaints of sexual harassment in employment
This paper looks specifically at the issue of sexual harassment in employment and approaches to resolving associated complaints that are brought before the Australian Human Rights Commission ("AHRC"). -
Disability Rights
14 December 2012Speech
Mason: Experience with the representative complaints procedure to date
This Representative Complaints workshop aims to develop a document on representative complaints to be used by the DDA Legal Advocacy Services, other legal services and other representatives and advocates in making representative complaints and to assist them in if the representative complaints procedure is appropriate in any particular case. -
21 May 2020Conciliation register
2018-11-11
The complainant has mild schizophrenia and applied for travel insurance with the respondent insurer. She alleged the insurer offered her a policy with an exclusion for schizophrenia, despite her disability being well managed and never requiring hospitalisation. The complainant applied for a review of the decision and provided the insurer with additional information. She alleged the insurer then ... -
27 September 2019Conciliation register
2018-08-04
The complainant has an assistance dog to help her manage a psychosocial disability. She alleged the respondent private hospital declined her application to participate in a pain management program because she would be accompanied by her assistance dog. The hospital said it regularly allows patients with assistance animals to participate in programs run by the hospital. The hospital claimed the ... -
Disability Rights
14 December 2012Speech
Disability discrimination and insurance
Australian Life Underwriters Association and Claims Association conference 5 November 2000 Graeme Innes AM Deputy Disability Discrimination Commissioner -
Aboriginal and Torres Strait Islander Social Justice
15 June 2015PublicationKnow your rights: Aboriginal Torres Strait Islanders (2014)
This brochure explains what racial discrimination is and what you can do it you experience it, as well as the work of the Australian Human Rights Commission and the Aboriginal and Torres Strait Islander Social Justice Commissioner in relation to Aboriginal and Torres Strait Islander people. -
26 September 2019Conciliation register
2018-02-02
The complainant, who has paraplegia and uses a wheelchair, attended an event as part of a festival. She claimed a friend enquired about the accessibility of the venue and was informed it was accessible. The complainant claimed she was unable to access the venue independently, safely and with dignity for a number of reasons, including that there was a step leading to the lift, the lift was a goods ... -
Disability Rights
14 December 2012Webpage
DDA conciliation: education
A man complained on behalf of his grandson, a year 6 school student, that reasonable adjustments were not being made to accommodate his disabilities including Attention Deficit Hyperactivity Disorder. He was concerned that his grandson had been suspended on several occasions, and was frequently sent home from school early. -
Employers1 August 2016Webpage
Access for all: Improving accessibility for consumers with disability
Discover practical tips for businesses on improving access to goods, services, facilities, premises and information for consumers with disability. -
14 December 2012Book page
20 Years on: The Challenges Continue - Chapter 4
Almost one in three targets of sexual harassment in Australian workplaces in the last five years formally reported it either to employers or to external agencies, the majority reporting it to their manager, supervisor or employer. Very few targets reported the sexual harassment to external agencies. -
Complaint Information Service14 December 2012Publication
"Facilitator or Advisor?: A discussion of conciliator intervention in the resolution of disputes under Australian human rights and anti-discrimination law" (2004)
State and federal anti-discrimination & human rights law in Australia, as in many other countries2, provides for the resolution of complaints of discrimination and breaches of human rights by a process of conciliation. Conciliation is an alternative dispute resolution mechanism for parties to complaints in that it is an 'alternative' to more formal determination of the dispute by a court or tribunal. -
14 December 2012Book page
Human Rights 21: Resolving Discrimination Fairly
It can mean losing a job or getting passed over for an interview, being excluded from a venue, being abused on the street for how you look or feeling intimidated by a boss who won’t take no for an answer. -
14 December 2012Book page
Resolving discrimination and human rights issues - Annual Report 2009-2010: Australian Human Rights Commission
We can also investigate complaints about alleged breaches of human rights by the Commonwealth and its agencies, as well as discrimination in employment based on a person’s sexual preference, criminal record, trade union activity, political opinion, religion or social origin. -
14 December 2012Book page
A Bad Business - Part A: Background
Sexual harassment has been unlawful across Australia for almost twenty years with 2004 marking the twentieth anniversary of the Sex Discrimination Act 1984 (Cth) (Sex Discrimination Act). [2] Over that period, community awareness of the existence of sexual harassment, particularly in the area of employment, has grown considerably. -
Disability Rights
14 December 2012Speech
Opportunity knocks
I follow this custom wherever I go to speak in public. I think recognising Australia ' s indigenous peoples and their prior ownership of this land in this way is more than just good manners. It is an important part of recognising our diversity as a nation. -
14 December 2012Book page
Don't judg
During these ten years, thousands of individuals and organisations have used the DDA to create change, either by making complaints of discrimination, using the law as a basis for negotiating broad social change or educating organisations on their responsibilities. -
Legal
14 December 2012WebpageSubmission on Migration (2007)
(a) The Racial Discrimination Act 1975 (Cth) protects all people working in Australia from discrimination on the grounds of their race, colour, descent, immigrant status, or national or ethnic origin.[1] -
Disability Rights
14 December 2012Webpage
Submission to Productivity Commission review of DDA
Introduction Effects of the DDA on competition and productivity Objects of the DDA: indigenous issues Statistics and measurement issues Definition of disability Assistance animals Definition of discrimination Coverage of defined areas only Disability vilification Harassment Unjustifiable hardship Exemptions Complaints Standards Action plans Education and awareness Offences Equality before the law Employment issues Education issues Access to premises issues Transport issues Telecommunications issues Electoral access Insurance issues Information access issues Government procurement requirements -
8 April 2022Conciliation register
2020-08-09
The complainant had a contract with the respondent labour-hire agency. She alleged the agency did not put her forward for placements or inform her of upcoming opportunities after she informed the agency she was pregnant. The agency denied the allegations of discrimination but agreed to participate in a conciliation process. The complaint was resolved with an agreement that the agency pay the ...