Book page
When the Tide Comes In: Towards Accessible Telecommunications for People with Disabilities in Australia
3.1 Introduction 3.2 Disability Discrimination Act 1992 3.2.1 Introduction 3.2.2 DDA Definitions 3.2.3 DDA Complaints 3.2.4 Intervention in Court Proceedings 3.2.5 DDA Disability Standards 3.2.6 Granting by HREOC of Temporary Exemptions 3.2.7 Action Plans 3.2.8 Conduct of Inquiries by HREOC 3.2.9 Advisory Notes and Guidelines 3.3 Telecommunications Act 1997 3.4 Telecommunications (Consumer Protection and Service Standards) Act 1999 3.5 Industry Regulation 3.5.1 Australian Communications Authority 3.5.2 Australian Communications Industry Forum 3.5.3 Telecommunications Industry Ombudsman Scheme