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20 Years on: The Challenges Continue - Chapter 3

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20 Years on: The Challenges Continue.

Chapter 3: A detailed analysis of the nature of sexual harassment

3.1 Introduction

This Chapter compares the results of HREOC's review of sexual
harassment in employment complaints reported in A Bad Business with the findings of the telephone survey on the incidence and nature
of sexual harassment in the workplace in relation to:

  • characteristics of the sexual harassment;
  • characteristics of the target of the sexual harassment;
    characteristics of the harasser; and
  • characteristics of the workplace where the sexual harassment occurred.

3.2 Characteristics of the sexual harassment

3.2.1 Type of sexual harassment

Most sexual harassment experienced in the workplace in
the last five years involved physical types of sexual harassment, as did
a bare majority of the sexual harassment complaints in A Bad Business. [39] Table 3.1 shows that of the 200 interviewees
to the telephone survey who experienced sexual harassment, 38 per cent
(or 75 interviewees) identified the behaviour they experienced as involving
types of exclusively non-physical sexual harassment. Of the 152 complainants
of sexual harassment in A Bad Business, 49 per cent (or 75 complainants)
described the behaviour complained of as involving types of exclusively
non-physical sexual harassment. The findings of the telephone survey in
particular support earlier studies which found that most formal sexual
harassment complaints involved elements of physical sexual harassment. [40]

A possible explanation for only a bare majority of complainants
in A Bad Business complaining of sexual harassment which included
physical sexual harassment is that the legislative amendment to the definition
of sexual harassment in the SDA enacted in 1992 may have facilitated complaints
of non-physical sexual harassment.[41] Other
possible explanations may be that targets of physical sexual harassment
are reporting it to other organisations, such as the police, or that workplaces
are not taking exclusively non-physical sexual harassment as seriously
as physical harassment, so workplace complaints are proceeding directly
to HREOC.

Table 3.1
Type of sexual harassment Telephone Survey

(% interviewees who experienced)
Type of sexual harassment A Bad Business

(% complainants who experienced)

Including physical sexual harassment[42] Includes:

  • Sexually explicit physical contact
  • Actual or attempted rape or assault
  • Unwelcome touching, hugging, cornering, kissing
  • Unnecessary familiarity eg. "deliberately brushing up against
    you"
62

Including physical sexual harassment[43]

Includes:[44]

  • Unwelcome physical intimacy, eg. shoulder massage, touching
    thigh while travelling in a car, brushing up against you, unwanted
    hugs
  • Sexual physical behaviour eg. kissing, touching breasts and
    buttocks, alleged sexual assault
51

Exclusively non-physical sexual
harassment[45]

Includes:

  • Staring or leering
  • Suggestive comments or jokes
  • Sexually explicit postures or pictures
  • Unwanted invitations to go on dates
  • Requests or pressure for sex
  • Intrusive questions about your private life or body
  • Insults or taunts based on your sex
  • Sexually explicit emails or SMS messages
38

Exclusively non-physical sexual
harassment[46]

Includes:[47]

  • Lewd suggestive comments, innuendo, display of offensive material
  • Propositioning
  • General bullying behaviour[48]
49

Table 3.2 displays a second aggregation of the types of
sexual harassment which sought to combine similar kinds of harassing behaviours.
It should be noted that the categories identified in the telephone survey
do not always correspond directly to those identified in A Bad Business.
The first type of aggregated behaviours from the telephone survey labelled
"Crude or offensive behaviour" corresponds to the "Lewd suggestive comments,
innuendo, display of offensive material" category in A Bad Business.
In both sets of data, this aggregation of sexually harassing behaviours
was experienced by the vast majority of the targets of sexual harassment
in the telephone survey (94 per cent) and by the majority of the complainants
in A Bad Business (71 per cent).

Table 3.2
Type
of sexual harassment[49]

Telephone Survey

(% of 200 interviewees who experienced this type
of sexual harassment)[50]

Type of sexual harassment
A Bad Business Data

(% of 152 complainants who experienced this type of sexual harassment)[51]
Crude/offensive behaviour[52]
94
Lewd suggestive comments, innuendo, display of
offensive material
71
Unwanted sexual attention[53]
85
Unwelcome physical intimacy
37
Sexist behaviours[54]
43
 
 
Sexual assault[55]
20
Sexual physical behaviour
23
Sexual coercion[56]
19
Propositioning
36
Other
2
General bullying behaviour
30

The "General bullying" category in A Bad Business has no correlation with the descriptions of sexual harassment used in
the telephone survey. The reason for this was that the definition of sexual
harassment given to interviewees of the telephone survey was strictly
limited to the legislative definition of sexual harassment under the SDA.
The primary object of the telephone survey was to measure the incidence
of sexual harassment in the Australian population. It was considered that
any reference to behaviours outside the legislative definition of sexual
harassment would taint the measurement of the incidence of sexual harassment.
Therefore, a description of behaviours that would constitute bullying
as commonly understood was not included in the telephone survey. The distinctions
between the types of bullying behaviours that may constitute sexual harassment
were considered to be too difficult to explain in the context of a telephone
survey.

However, the behaviour complained of in 30 per cent of
the complaints analysed in A Bad Business involved behaviours that
would commonly be understood as bullying. This type of behaviour was often
a repercussion of the complainant's refusal of the alleged harasser's
advance or a consequence of the complainant making a workplace complaint
about other types of sexual harassment experienced. While probably not
constituting sexual harassment in isolation, this category of behaviour,
when taken in conjunction with the other types of sexual conduct complained
of, formed a significant part of the course of discriminatory behaviour
described in almost one third of complaints analysed in A Bad Business. [57]

3.2.2 Duration of sexual harassment

Fifty-five per cent of targets of sexual harassment in the
telephone survey indicated that the sexual harassment they experienced
occurred for up to six months, compared with 52 per cent of complainants
in A Bad Business. Thirty per cent of targets stated that the sexual
harassment experienced occurred for more than six months, compared with
39 per cent of complainants. Just over one in five complainants and targets
of sexual harassment in each of the A Bad Business data and the
telephone survey data indicated that the sexual harassment they experienced
continued for more than 12 months.

The sexual harassment experienced by both targets of sexual
harassment in the telephone survey and by complainants in A Bad Business was rarely a one-off experience.

Table 3.3
Duration of sexual harassment
Telephone Survey (%)
A Bad Business

Data (%)[58]
A one off
15
18
Less than 1 month
11
12
1-3 months
29
21
4-6 months
10
11
7 to 12 months
9
17
More than 12 months
21
22
Ongoing or sporadic
5
 

There is very little difference in the duration of the sexual
harassment between the telephone survey data and the analysis of complaints
in A Bad Business suggesting that the duration of the sexual harassment
has minimal impact on a harassed person's decision to make a formal complaint
of sexual harassment.

Nevertheless, the fact that both sets of data show that more
than two thirds of the sexual harassment experienced in the workplace
occurs for a period of months or even years indicates the serious and
significant impact that sexual harassment has on the productivity of a
workplace over a lengthy period of time.

3.3 Characteristics of the target of sexual harassment

3.3.1 Age of target of sexual harassment

Female targets of sexual harassment in the workplace
in the last five years were most frequently within the 35 to 44 years
age range, while complainants of sexual harassment in employment in A
Bad Business
were most frequently within the 25 to 34 years age group.[59] Collapsing these two age groupings we find that 47 per cent of the female
targets of sexual harassment recorded in the telephone survey were aged
between 25 and 44 years compared with 56 per cent of sexual harassment
complainants in A Bad Business.

Table 3.4
Age of target at time of survey

(years)

Telephone Survey (%)[60]
Age of target at time of sexual harassment

(years)

A Bad Business Data (%)[61]
Females
 
Females
 
    15-17 12
18-24 10 18-24 20
25-34 21 25-34 33
35-44 26 35-44 23
45-54 11 45-54 6
55-64 4 55-64 3
Males
 
Males
 
18-24 4 18-24 1
25-34 9 25-34 1
35-44 8 35-44 0
45-54 8 45-54 0
55-64 0 55-64 0

These findings challenge a number of studies on the characteristics
of targets of sexual harassment conducted throughout the 1980s in the
US[62] where targets of sexual harassment
were found to be predominantly younger (single) women. It should be kept
in mind that interviewees to the telephone survey were limited to individuals
over the age of 18 years (to avoid issues of gaining a parent's consent
to a minor responding to the survey) and that the survey did not record
the marital status of interviewees. There are also numerous reports suggesting
that young people are particularly vulnerable to sexual harassment and
bullying in the workplace. [63]

The New Zealand survey on the incidence of sexual harassment
(see 2.2.2) found that it was more common for younger women to suffer
sexual harassment, with 37 per cent of women in the 18 to 29 years age
bracket reporting having experienced sexual harassment. [64]

Certainly, younger and "mid-career" women are more likely
to complain of sexual harassment to HREOC than their representation in
the Australian labour force would suggest. [65]

Male targets of sexual harassment in employment were quite
evenly spread across the age brackets of 25 to 34 years (9 interviewees),
35 to 44 years and 45 to 54 years (both 8 interviewees each in the telephone
survey). Of the two male complainants of sexual harassment in A Bad
Business
for which age was discernable one was in the 18 to 24 years
bracket and the other in the 25 to 34 years bracket.

3.3.2 Sex of target of sexual harassment

It is generally recognised that the experience of sexual harassment
is highly gendered. Most incidences of sexual harassment involve men harassing
women. The data from both the telephone survey and A Bad Business clearly bear this out.

Nevertheless, Table 3.5 shows that male targets of sexual harassment
are significantly under-represented in HREOC's complaints population in A Bad Business when compared to the proportion of male targets
of sexual harassment identified in the telephone survey.

Table 3.5
Targets of sexual harassment
Telephone Survey (%)[66]
A Bad Business Data (%)[67]
Female
72
95
Male
28
5

A possible explanation for the under-representation of
male complainants of sexual harassment may involve stereotypical notions
of male power and sexuality and how these relate to community understandings
of sexual harassment. Sexual harassment is commonly understood by reference
to heterosexual desire and power, where men are encouraged to pursue women
for romantic or sexual relationships. Sexual harassment is then interpreted
as an over-stepping of the boundaries of appropriate behaviour in the
workplace in what would be otherwise acceptable behaviour in another context.
Some men may not be threatened by the sexual overtures of women, so that
while they identify such behaviour in the workplace as sexual harassment,
they fail to make a formal complaint because they are less affected by
it than women[68] or they feel a complaint
would not be treated seriously.

3.3.3 Gender of harasser and target

Eighty-nine per cent of the sexual harassment investigated
by both the telephone survey and A Bad Business involved sexual
harassment by the opposite sex to the target. Comparison of the data indicates
that very little of the sexual harassment perpetuated on men (by both
male and female harassers) is reported to agencies such as HREOC for investigation
and conciliation perhaps for the reasons discussed above at 3.3.2.

Table 3.6
Gender of harasser and target
Telephone Survey

(%)

A Bad Business Data (%)
Male to female sexual harassment 70 86
Female to male sexual harassment 19 3
Male to male sexual harassment 9 1
Female to female sexual harassment 2 2
Male and female to female sexual harassment   7
Male and female to male sexual harassment   1
3.3.4 Ethnicity of target of sexual harassment

A major disadvantage of a telephone survey as a research tool
is that it favours interviewees with good English language skills. Individuals
with little or limited English speaking and comprehension skills are unlikely
to participate in a telephone survey.

At the same time, a complaints system requiring complaints
to be in writing may also have an inhibiting effect on individuals from
a non-English speaking background from reporting their experiences of
sexual harassment. While HREOC attempts to address these issues by providing
advice and assistance to complainants in formulating a written complaint,
the proportion of complainants of sexual harassment in employment who
speak a language other than English at home is under-represented in relation
to the proportion of individuals in the wider Australian community who
speak a language other than English at home.[69]

For these reasons, the statistics in Table 3.7 on the ethnicity
of targets of sexual harassment should be approached with caution and
should not be read as suggesting that individuals from non-English speaking
backgrounds are less likely to be subjected to sexual harassment.

Table 3.7
Main language spoken at home of target
Telephone Survey (%)

A Bad Business

Data (%)
Australian

Population (%)[70]
English
97
90
84
3.3.5 Occupation of target of sexual harassment

Occupational segregation by gender remains significant
in the Australian work force. Within the following occupational groupings
the number of men and women employed is most disproportionate: tradespersons
and related workers; advanced clerical and service workers; intermediate
clerical, sales and service workers; and elementary clerical, sales and
service workers. [71]

Targets of sexual harassment from the telephone survey[72] were most likely to be clerical workers (24 per cent of targets) or professional
workers (22 per cent of targets). Complainants of sexual harassment in A Bad Business were most likely to be intermediate (30 per cent
of complainants) or elementary clerical, sales or service workers (17
per cent of complainants).

Table 3.8
Occupation of target
Telephone Survey (%)[73]
Australian Standard Classification of
Occupations (ASCO)
Employed persons by ASCO occupation (%)[74]
A Bad Business Data
(%)[75]
Manager, executive or official
8
Managers & Administrators
7.8
4
Professional worker
22
Professionals
18.5
7
 
 
Associate Professionals
11.8
10
Skilled tradesman
6
Tradespersons & related workers
12.8
3
Clerical or office worker
24
Advanced clerical & service workers
4.3
7
Sales worker
15
Intermediate clerical, sales &
service workers
17.1
30
Service worker
9
Intermediate production & transport
workers
8.6
7
 
 
Elementary clerical, sales &
service workers
9.8
17
Unskilled labourer/elementary professions
4
Labourers & related workers
9.2
9
Semi-skilled worker
3
 
 
 
Business owner
3
 
 
 
Manufacturer’s representative
1
 
 
 
Technology professional
1
 
 
 
Unknown
 
 
 
6

The data provided in Table 3.8 suggest that professional
workers who are targets of sexual harassment are less likely to report
it than others. Twenty-two per cent of the interviewees to the telephone
survey who experienced sexual harassment classified themselves as professional
workers, while only seven per cent of complainants were described thus.
Professional women may be reluctant to report sexual harassment perhaps
due to concerns about the adverse effect of a complaint on their reputation
or career.

Studies have found that women in occupations in which
the number of women is disproportionate to the number of men tend to be
sexually harassed more than women in gender-balanced occupations.[76]

The finding that sexual harassment is most prevalent in the
clerical, sales and services occupations, all of which are female-dominated,
supports these studies. While workers in these occupations constitute
almost 36 per cent of employed persons in Australia, 54 per cent of complainants
in A Bad Business and 48 per cent of the targets of sexual harassment
in the telephone survey were employed in these occupations. Because these
occupations are predominantly female, it is difficult to ascertain whether
the prevalence of sexual harassment is due to the sex-ratio of the occupation,
or the numerical dominance of women, given that women are more likely
to be harassed than men. Also occupation is not a useful indicator of
the sex-ratio of the workplace, which may also be a significant factor
in predicting the incidence of sexual harassment.

3.3.6 Employment status of target of sexual harassment

The limitations of the complaints data in A Bad Business,
based on self-reporting, make a direct comparison with the telephone survey
data difficult. Of the complainants who stated their employment status
as "Casual" or "Fixed-term contract" it was not able to be discerned whether
they were employed on a full time or part time capacity. For these reasons
only the telephone survey data is examined in this section. The telephone
survey only asked those 30 per cent of interviewees who were part time
workers whether they were permanent, casual or temporary employees.

Table 3.9
Employment status of target
Telephone Survey (%)[77]
Full time 70

Part time

Of part timers: [78]

Permanent

Casual

Temporary

30

 

48

42

10

The proportion of interviewees who experienced sexual
harassment in the workplace in the last five years in the telephone survey
working full and part time approximates the proportion in the Australian
population. In 2001-02, 72 per cent of employed persons in Australia worked
on a full time basis (more than 35 hours per week) while 28 per cent worked
part time. [79] The proportion of female
interviewees who experienced sexual harassment and worked part time (34
per cent) is not significantly different to the proportion of employed
women in Australia working part time (45 per cent).

This result does not support the New Zealand survey on
sexual harassment's finding that part time women workers are more susceptible
to sexual harassment than women workers generally (see 2.2.2). [80] The New Zealand survey found that 37 per cent of women who work less than
20 hours per week had experienced sexual harassment compared with 22 per
cent of all women who experienced sexual harassment at work.

3.3.7 Length of employment of target

Table 3.10

Length of employment of target at time
of sexual harassment
Telephone Survey (%)[81]
Length of employment of complainant
at time sexual harassment commenced
A Bad Business Data (%)[82]
 
 
Immediately
13 
   
Immediately
13 
       
 
 
Less than 1 month
9
Less than 3 months
19
1-2 months
20
 
 
3-4 months
9
 
 
5-7 months
13
3-12 months
25
8-12 months
7
More than 12 months but less than 3 years
24
13-24 months
11
3 or more years
32
25 months or more
17

Table 3.10 shows that complainants of sexual harassment
in A Bad Business were twice as likely as targets of sexual harassment
in the telephone survey to report that the harassment commenced within
the first three months of their employment (42 per cent compared with
19 per cent). Almost three-quarters (71 per cent) of sexual harassment
complainants in A Bad Business reported that the sexual harassment
commenced within the first 12 months' of their employment, compared with
44 per cent of the targets of sexual harassment in the telephone survey.
This difference warrants further research, although it may be that an
employee harassed early in their tenure of employment is more likely to
report the sexual harassment externally because she or he may feel not
as supported in the workplace.

Twenty-three per cent of employees in the Australian
labour force in November 2002 had been with their current employer for
less than 12 months.[83] Complainants of
sexual harassment in A Bad Business are over-represented in this
category by as much as three times the general population, and targets
of sexual harassment in the telephone survey almost double this proportion.

The data in A Bad Business suggest that "new-starters"
are particularly susceptible to sexual harassment, whereas the telephone
survey suggests that the experience of workplace sexual harassment is
more evenly spread across the range of the period of employment.

Employers should ensure that new staff members are provided
with adequate information and advice about the employer's policies and
grievance procedures at the commencement of their employment.

3.4 Characteristics of the harasser

3.4.1 Sex of harasser

It is generally recognised that sexual harassers are
predominantly men. Both the telephone survey and the complaints data in A Bad Business in Table 3.11 support this finding. Very few complaints
in A Bad Business relate to incidents of sexual harassment by female
harassers. The complaints data in A Bad Business also included
incidents of sexual harassment by men and women. These situations tended
to cross over into workplace bullying, albeit with a sexual component.[84]

Again, the discussion in section 3.3.2 as to the possible reasons
for the apparent reluctance of male victims of sexual harassment to report
it may explain the disparity in the incidence of female harassers in A
Bad Business
and the telephone survey results.

Table 3.11
Sex of harasser
Telephone Survey (%)
A Bad Business Data (%)
Male
79
88
Female
21
5
Male and female
 
7
3.4.2 Age of harasser

The age of the harasser estimated by the target of the
sexual harassment in the telephone survey was predominantly over 30 years,
whereas the age of the harasser estimated by the complainant in A Bad
Business
was more evenly spread across age groups. Care needs to be
exercised here though, as only very few of the complaint files analysed
in A Bad Business contained an indication of the harasser's age.[85]

Table 3.12 indicates that almost seven in ten (68 per
cent) of all harassers in the telephone survey data were men aged over
30 years. Almost six in ten (57 per cent) of all targets of sexual harassment
in the telephone survey were women aged between 18 and 44 years. This
suggests that generally harassers tend to be older than their victims.
This age difference was particularly stark in A Bad Business[86] but note the very small sample size.

Table 3.12
Age of harasser (years)
Telephone Survey (%)[87]
A Bad Business Data (%)[88]
Male
15-20
2
5
21-30
9
19
31-40
21
24
41-50
30
14
51-64
15
24
65 +
2
10
Female
15-20
2
0
21-30
6
0
31-40
8
0
41-50
5
5
51-64
2
0
65+
0
0
3.4.3 Harasser's relationship to target

The two sets of data indicate an interesting difference
in the power relationships between harassers and their targets. Sexual
harassment is often explained as a strategy used predominantly by men
to exercise power over (subordinate) women in the workplace.[89] While this power differential is most obvious when a woman is harassed
by her boss, manager or supervisor, power is not always linear or hierarchal,
but is sometimes diffuse. Co-workers can also exercise personal power
over each other, in terms of competing for work or advancement in the
workplace.[90]

US studies suggest that the source of the sexual harassment
affects the severity of the harassment experienced by the target, with
conduct by a person in a position of authority being more apt to be perceived
as sexual harassment than that by a peer or subordinate.[91] The telephone survey results do not necessarily support this notion, with
just under half (48 per cent) of the harassers being identified as co-workers
of the targets in Table 3.13. By contrast 61 per cent of the harassers
in A Bad Business were in positions of authority over the complainants
(compared with 34 per cent being co-workers).

Sexual harassment by a co-worker was more likely to occur
in large employers than medium sized or small employers.[92]

Table 3.13
Relationship of harasser to target
Telephone Survey (%)
A Bad Business Data (%)
Co-worker
48
34
Supervisor/manager
13
39
Boss/employer
20
22
Client/customer
10
4
Co-worker more senior position
2
 
Others associated with workplace[93]
6
2

Of the 35 per cent of interviewees to the telephone survey
who were harassed by a person in authority, the person in authority was
more likely to be male than female.[94]

Where a formal authoritative relationship does not exist between
the harasser and the target, this gender characteristic is not as pronounced.
Forty-eight per cent of interviewees identified their harassers as co-workers
(35 per cent of interviewees identified co-worker harassers as men and
14 per cent as women). This suggests that female harassers may be more
likely to harass those in similar situations to themselves rather than
those in more or less powerful workplace positions.

Despite the facts that men are usually in positions of greater
authority in the workplace than women, and that harassers are predominantly
men, this finding suggests that there is a definite gender/power dimension
to sexual harassment in the workplace, whereby men in positions of authority
tend to harass women in subordinate positions.

The telephone survey also suggests that if the harasser is
described as the "boss or employer" the target of the sexual harassment
is less likely to make a formal complaint or report than if the harasser
is described otherwise.

Almost one third of the interviewees who worked for a small
employer (less than 25 employees) were sexually harassed by the "employer
or boss", compared with only eight per cent of interviewees who worked
for large employers (more than 100 employees), and 18 per cent of interviewees
who worked for medium sized employers (26 to 100 employees).

Ten per cent of interviewees to the telephone survey
stated that they were harassed by a customer or client compared with four
per cent of complainants in A Bad Business. The relationship between
an employee and a client or customer is one that may not fall under the
provisions of the SDA[95] so that a person
who is being sexually harassed may not have an avenue of redress directly
against the alleged harasser. Instead, an employee who has been sexually
harassed by a client or customer may in some circumstances construe a
complaint of direct or indirect sex discrimination for which employers
are directly liable if made out. [96]

This more circuitous path to a remedy for sexual harassment inflicted by a customer on an employee may make obtaining a legal remedy under the SDA more difficult than an employee harassed by a co-worker, for example. As more women move into sales and service representative roles (or consultancy roles) where they deal directly with customers or clients often at the customer's or client's workplace, this type of sexual harassment may increase in prevalence.

Sexual harassment of an employee by a client or customer
of the employer often presents a difficult situation for employers to
resolve. Employers are faced with a tension between their legal duty to
provide a sexual harassment-free workplace for their employees[97] and their commercial imperative to maintain harmonious relationships with
their clients. In addition, employers generally have little control over
the behaviour of customers or clients, particularly where there is no
ongoing relationship with that customer or client.

The range of strategies for dealing with sexual harassment
in the workplace used by most employers is generally not appropriate or
applicable to cases where the harasser is a client or customer. An employer
cannot discipline or counsel a client or customer. Resolving employee
complaints of sexual harassment by clients or customers will require employers
to develop creative responses.

3.5 Characteristics of the workplace where the sexual
harassment occurred

3.5.1 Employer size

Table 3.14 shows that while the complaints data in A
Bad Business
showed a slight tendency for sexual harassment complaints
to emanate from small employers (less than 25 employees),[98] the telephone survey results indicate that sexual harassment is prevalent
across all employer sizes, mirroring the proportion of employed persons
in the community employed by small, medium and large business entities.

Both sets of data suggest that sexual harassment is an issue for all employers, regardless of size.

Table 3.14
Size of employer
Proportion of Telephone Survey interviewees
who experienced sexual harassment by size of employer (%)[99]
Proportion of A Bad Business complainants by size of employer (%)
Size of employer in ABS
ABS Proportion of employed persons by
size of employer (%)[100]
Small (less than 25 employees)
38
44
Small (1 to 19 employees)
38
Medium-sized (26 to 100 employees)
25
19
Medium (20 to 99 employees)
23
Large (more than 100 employees)
37
36
Large (more than 100 employees)
38

Table 3.15 shows the proportion of interviewees to the
telephone survey by the size of their employer who were aware of sexual
harassment happening to someone else in the same workplace.

Interviewees who knew of sexual harassment happening to someone
else at their workplace, were more likely to be employed by large employers
(43 per cent). However the proportion of interviewees in the telephone
survey who stated that they knew of sexual harassment happening to someone
else in their small workplace is greater than those employed by medium-sized
employers. This may be because employees tend to know each other and have
closer working relationships in a smaller workplace.

Table 3.15
 
Aware of sexual harassment
happening to someone else
Size of employer
Small (less than 25 employees)
36
44
Medium (26-100 employees)
22
30
Large (more than 100 employees)
43
27
3.5.2 Industry

Table 3.16 shoes that targets of sexual harassment were most
likely to be employed in the retail trade (16 per cent), health and community
services (12 per cent) and education (10 per cent) industries. Complainants
of sexual harassment in A Bad Business were most likely employed
in the property and business services (14 per cent), retail trade (13
per cent) and accommodation, cafes and restaurants (12 per cent) industries.

Table 3.16
Australian and New Zealand Standard
Industrial Classification (ANZIC)
Telephone Survey[103] (%)
A Bad Business Data (%)
Contribution to Total Employment (%)[104]
Retail trade
16
13
14.8
Health and community services
12
4
10
Education
10
2
6.9
Accommodation, cafes and restaurants
8
12
5.1
Government administration and defence
7
6
4.1
Finance and insurance
7
3
3.9
Communication services
6
6
2.1
Personal and other services
6
3
3.9
Construction
5
5
7.3
Manufacturing
5
11
12.3
Agriculture, forestry and fishing
4
1
4.7
Cultural and recreational services
4
4
2.5
Transport and storage
3
7
4.6
Property and business services
2
14
11.7
Mining
2
<1
0.9
Wholesale trade
2
7
4.7
Electricity, gas and water storage
1
0
0.7
Other/Unknown
0
4
0
Total
100
100
100

It should be noted that the SDA does not cover State instrumentalities,
such as public schools and hospitals, perhaps largely explaining the under-representation
of the education and health and community services industries in A
Bad Business
.

These findings suggest that the experience of sexual harassment
is widely spread across industries.

Footnotes

39. The telephone
survey asked interviewees to indicate which of 13 descriptions of common
sexually harassing behaviour best described the sexual harassment they
experienced. The sexual harassment complained of in A Bad Business was categorised into six types of sexual harassment which were developed
during the analysis of the complaint files. Two of these categories were
collapsed in the final analysis, leaving five types of sexual harassment.
To simplify comparisons between the two sets of data, these 13 descriptions
and five categorisations were aggregated. The first aggregation was into
physical and non-physical sexual harassment.

40. J Morgan Interim Report on Examination
of All Sexual Harassment in Employment Cases Closed in 1991 and 1992
(unpublished paper on the Victorian jurisdiction).

41. The sexual harassment provisions
of the SDA were amended in 1992 expressly to include oral and written
statements of a sexual nature. The current section 28A of the SDA states:

(1) For the purposes of this Division, a person sexually harasses another
person (the person harassed) if:

(a) the person makes an unwelcome sexual advance, or an unwelcome request
for sexual favours, to the person harassed; or

(b) engages in other unwelcome conduct of a sexual nature in relation
to the person harassed; in circumstances in which a reasonable person,
having regard to all the circumstances, would have anticipated that the
person harassed would be offended, humiliated or intimidated.

(2) In this section: conduct of a sexual nature includes making
a statement of a sexual nature to a person, or in the presence of a person,
whether the statement is made orally or in writing.

42.
Includes interviewees to the telephone survey
who may also have experienced non-physical sexual harassment.

43. Includes complainants to HREOC who
may also have experienced non-physical sexual harassment.

44. These subgroups are derived from
the analysis of the complaints data in A Bad Business. See Human
Rights and Equal Opportunity Commission A Bad Business: Review of sexual
harassment in employment complaints 2002
HREOC Sydney 2003, p17.

45. Includes interviewees to the telephone
survey who experienced non-physical sexual harassment only.

46. Includes complainants to the Commission
who experienced non-physical sexual harassment only.

47. These subgroups are derived from
the analysis of the complaints data in A Bad Business. See Human
Rights and Equal Opportunity Commission A Bad Business: Review of sexual
harassment in employment complaints 2002
HREOC Sydney 2003, p17.

48. There were no incidences in the
data analysed in A Bad Business where this behaviour was experienced
independent of at least one other form of either physical or non-physical
sexual harassment.

49. See 2.3.1 for further discussion
on the categorisation of the types of sexual harassment reported in the
telephone survey.

50. Totals are greater than 100 per
cent because of multiple forms of sexual harassment experienced.

51. Totals are greater than 100 per
cent because of multiple forms of sexual harassment experienced.

52. Includes the following descriptions
of sexually harassing behaviour: "suggestive comments or jokes", "staring
or leering", "sexually explicit emails or SMS messages", "sexually explicit
pictures or posters".

53. Includes the following descriptions
of sexually harassing behaviour: "intrusive questions about your private
life", "unnecessary familiarity eg deliberately brushing up against you",
"unwelcome touching, hugging, cornering or kissing", "unwanted invitations
to go out on dates". That is, includes both physical and non-physical
behaviour, while "Unwelcome Physical Intimacy" from A Bad Business includes only physical behaviour.

54. Includes the following description
of sexually harassing behaviour: "insults or taunts based on your sex".
This category does not have a direct correlation with data from A Bad
Business
. Behaviour of this type would probably lie in the "Lewd suggestive
comments, innuendo, display of offensive material" category in A Bad
Business
.

55. Includes the following descriptions
of sexually harassing behaviour: "sexually explicit physical contact",
"actual or attempted rape or assault". Note that the "Sexual Physical
Behaviour" category in A Bad Business includes kissing and touching.

56. Includes the following description
of sexually harassing behaviour: "requests or pressure for sex". However,
the description "Unwanted Invitations to Go On Dates" within the "Unwanted
Sexual Attention" aggregation in the telephone survey data would also
correspond to the "Propositioning" category in A Bad Business,
such that the difference between the two may be less significant.

57. Section 94 of the SDA prohibits
acts of victimisation against a person where that person has made or proposes
to make a complaint under the SDA. The victimisation provisions do not
extend to acts of victimisation against a person where that person makes
a workplace or internal complaint to their employer.

58. Based on a sample size of 136.

59. However, note the small sample size
of 66.

60. Sample size of 200 with a margin
of error of plus or minus seven percentage points at the 95 per cent confidence
level.

61. Based on a sample size of 66.

62. T C Fain & D L Anderton "Sexual
harassment: Organizational context and diffuse status" (1987) 17 Sex
Roles
291-311; B A Gutek Sex and the Workplace Jossey-Bass
San Francisco, 1985; US Merit Systems Protection Board Sexual harassment
in the federal workplace: Is it a problem?
Office of Merit Systems
Review and Studies/Government Printing Office Washington DC, 1981; US
Merit Systems Protection Board Sexual harassment in the federal government:
An update
Office of Merit Systems Review and Studies/Government Printing
Office Washington DC, 1988.

63. David Potter "Teen girls report
work harassment" The Courier Mail 28 August 2003 http://www.couriermail.news.com.au/printpage/0,5942,7082815,00.html;
Susie O'Brien "Young workers abused" Herald Sun 14 April 2002 p12.

64. Omnibus survey conducted by NFO
CM Research for the New Zealand Human Rights Commission. See Human Rights
Commission of New Zealand One in three women sexually harassed survey
shows
http://www.hrc.co.nz/index.php?p=13856

65. See Human Rights and Equal Opportunity
Commission A Bad Business: Review of sexual harassment in employment
complaints 2002
HREOC Sydney 2003, p19.

66. Based on a sample size of 200 with
a margin of error of plus or minus 7 per cent at the 95 per cent confidence
level.

67. Based on a sample size of 152 unless
indicated otherwise.

68. This is borne out by the telephone
survey. Men rated the sexual harassment they experienced in the workplace
in the last five years as less offensive and as less intimidating than
women targets of sexual harassment, and were less likely to formally report
the harassment (see 2.3.2).

69. In 2001, 16 per cent of the Australian
population spoke a language other than English at home: 2001 Census
of Population and Housing
in ABS 1301.0 Year Book Australia 2003,pp145-146.
See also Human Rights and Equal Opportunity Commission A Bad Business:
Review of sexual harassment in employment complaints 2002
HREOC Sydney
2003, p21.

70. 2001 Census of Population and
Housing
in ABS 1301.0 Year Book Australia 2003,pp145-146.

71. Labour Force Australia June 2002 in ABS 1301.0 Year Book Australia 2003 2003, p164.

72. The occupations of the interviewees
to the telephone survey were recorded by a slightly different classification
system to the Australian Standard of Classification of Occupations ("ASCO")
used in A Bad Business. As a result, a direct comparison between
the telephone survey data and the data from A Bad Business is not
always possible. Both sets of data are compared to the most recently available
Australian Bureau of Statistics data of employed persons in Australia
by occupation (using the ASCO).

73. Based on a sample size of 200 with
a margin of error of plus or minus seven percentage points at the 95 per
cent confidence level.

74. Labour Force Australia June 2002 (6203.0) in ABS 1301.0 Year Book Australia 2003 2003, p163.

75. Based on sample size of 146 complainants.

76. J E Gruber & L Bjorn "Blue-collar
blues: The sexual harassment of women autoworkers" (1982) 9 Work and
Occupations
271; US Merit Systems Protection Board Sexual harassment
in the federal workplace: Is it a problem?
Office of Merit Systems
Review and Studies/Government Printing Office Washington DC 1981; US Merit
Systems Protection Board Sexual harassment in the federal government:
An update
Office of Merit Systems Review and Studies/Government Printing
Office, Washington DC 1988; KR Yount "Ladies, flirts and tomboys: Strategies
for managing sexual harassment in an underground coal mine" (1991) 19 Journal of Contemporary Ethnography 396; BA Gutek & B Morasch "Sex-ratios,
sex-role spillover, and sexual harassment of women at work" (1982) 38 Journal of Social Issues 55.

77. Sample size of 200 with a margin
of error of plus or minus seven percentage points at the 95 per cent confidence
level.

78. Sample size of 63 with a margin
of error of plus or minus 12 percentage points

79. ABS 1301.0 Year Book Australia
2003
2003, p162.

80. Human Rights Commission of New Zealand
"One in three women sexually harassed survey shows" http://www.hrc.co.nz/index.php?p=13856

81. Based on sample size of 200, with
a margin of error of plus or minus 7 percentage points at the 95 per cent
confidence level.

82. Sample size of 121.

83. ABS 6254.0 Career Experience,
Australia
2003, p3.

84. See Human Rights and Equal Opportunity
Commission A Bad Business: Review of sexual harassment in employment
complaints 2002
HREOC Sydney 2003, pp17-18.

85. See Human Rights and Equal Opportunity
Commission A Bad Business: Review of sexual harassment in employment
complaints 2002
HREOC Sydney 2003, p19.

86. See Human Rights and Equal Opportunity
Commission A Bad Business: Review of sexual harassment in employment
complaints 2002
HREOC Sydney 2003, p19-21.

87. Sample size of 200 with a margin
of error of plus or minus seven percentage points at the 95 per cent confidence
level.

88. Sample of only 21 harassers where
age was stated.

89. Sexual harassment " ...is dominance
eroticized." See C MacKinnon Sexual Harassment of Working Women Yale University Press New Haven 1979, p162.

90. See C MacKinnon Feminism Unmodified Harvard University Press Cambridge MA 1987, p107.

91. K Bursik "Perceptions of sexual
harassment in an academic context" (1992) 27 Sex Roles 401-412;
L F Fitzgerald & L M Weitzman "Men who harass: Speculation and data" in
M Paludi (ed) Ivory Power: Sexual Harassment on Campus SUNY Press
Albany 1990; B A Gutek et al "Interpreting socio-sexual behaviour in a
work setting" (1983) 22 Journal of Vocational Behaviour 30-48;
J B Pryor "The layperson's understanding of sexual harassment" (1985)
13 Sex Roles 273-286; US Merit Systems Protection Board Sexual
harassment in the federal workplace: Is it a problem?
Office of Merit
Systems Review and Studies/Government Printing Office Washington DC 1981.

92. Of the 79 interviewees who were
employed by small employers, 30 per cent were harassed by co-workers;
of the 48 interviewees who were employed by medium-sized employers, 54
per cent were harassed by co-workers; of the 73 interviewees who were
employed by large employers, 64 per cent were harassed by co-workers.
Note the small sample sizes affects the reliability of these statistics,
with a margin of error of plus or minus 12 percentage points.

93. These individuals included couriers,
cleaners and delivery persons. Similar comments apply as to customers
or clients.

94. 32 per cent of interviewees indicated
that the person in authority was male while 3 per cent indicated that
the person in authority was female. Rounding of percentages affects total.

95. Section 28B of the SDA provides:

(1) It is unlawful for a person to sexually harass:

(a) an employee of the person; or

(b) a person who is seeking to become an employee of the person.

(2) It is unlawful for an employee to sexually harass a fellow employee
or a person who is seeking employment with the same employer.

(3) It is unlawful for a person to sexually harass:

(a) a commission agent or contract worker of the person; or

(b) a person who is seeking to become a commission agent or contract worker
of the person.

(4) It is unlawful for a commission agent or contract worker to sexually
harass a fellow commission agent or fellow contract worker. (5) It is
unlawful for a partner in a partnership to sexually harass another partner,
or a person who is seeking to become a partner, in the same partnership.

(6) It is unlawful for a workplace participant to sexually harass another
workplace participant at a place that is a workplace of both of those
persons.

(7) In this section: "place" includes a ship, aircraft or vehicle. "workplace"
means a place at which a workplace participant works or otherwise carries
out functions in connection with being a workplace participant. "workplace
participant" means any of the following:

(a) an employer or employee;

(b) a commission agent or contract worker;

(c) a partner in a partnership.

See Human Rights and Equal Opportunity Commission Sexual Harassment
in the Workplace: A Code of Practice for Employers
HREOC Sydney 2004,
p18.

96. Sexual harassment is a legally recognised
form of sex discrimination: O'Callaghan v Loder (1984) EOC 92-023; Aldridge v Booth (1988) 80 ALR 1; Hall & Ors v A & A Sheiban
Pty Ltd & Ors
(1989) EOC 92-250; Elliott v Nanda & Commonwealth
of Australia
[2001] FCA 418.

97. The States' occupational health
and safety laws require employers to provide safe working environments
for their employees. This includes providing a sexual harassment-free
workplace. See Human Rights and Equal Opportunity Commission Sexual
Harassment in the Workplace: A Code of Practice for Employers
HREOC
Sydney 2004, p49.

98. Although the difference could be
due to the classification of small business as less than 25 employees.

99. Based on sample size of 200 with
a margin of error of plus or minus seven percentage points at the 95 per
cent confidence level.

100. Small Business in Australia
2001
(1321.0) in ABS 1301.0 Year Book Australia 2003 2003,
p412. Note that Small Business in Australia is a biennial publication,
with the next edition featuring 2003 data due for release in 2004.

101. Sample size of 108 with a margin
of error of plus or minus 11 per cent at the 95 per cent confidence level.

102. Sample size of 75 with a margin
of error of plus or minus 11 per cent at the 95 per cent confidence level.

103. Based on a sample size of 200
with a margin of error of plus or minus 7 percentage points at the 95
per cent confidence level.

104. ABS 1301.0 Year Book Australia
2003
2003, p406.


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Last updated:
24 March 2004.