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2018-06-02

The complainant is 70 years of age and alleged the respondent bank declined his application for a personal loan because of his age.

The bank claimed the complainant’s loan application was refused because the bank could not be satisfied that he could service the loan.  

The complaint was resolved with an agreement that the bank pay the complainant $3,500 ex-gratia.

 

Year

Discrimination type
Age Discrimination Act

Grounds
Age

Areas
Goods, services and facilities

Outcome details

Compensation

Amount
$3,500