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2018-05-10

The complainant is Aboriginal and went to the respondent hotel for a meal. She claimed a crowd controller required her to undertake a breath test for alcohol but did not require non-Aboriginal patrons to undergo the test.

On being advised of the complaint, the Hotel agreed to participate in conciliation.

The complaint was resolved with an agreement that the hotel pay the complainant $50 as a refund of the cost of her meal, implement cultural awareness training for staff and prominently display signage regarding the hotel’s commitment to non-discrimination. The hotel also agreed to brief crowd controllers on the concerns raised in the complaint.

Year

Discrimination type
Racial Discrimination Act

Grounds
Colour
Race

Areas
Goods, services and facilities

Outcome details

Compensation 

Anti-discrimination/EEO policy reviewed/revised 

Policy change/Change in practice

Amount
$50