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2018-11-12

The complainant has a vision impairment and was employed by the respondent community organisation. She alleged the organisation did not provide adjustments to accommodate her disability, including a larger computer screen. She also alleged she was required to access the organisation’s server via her mobile phone or library computers for several months. She claimed the requirement to access the organisation’s server without access to a larger monitor had a negative impact on her health and she felt she had no option but to resign.

The community organisation claimed the complainant did not request adjustments prior to her engagement or in writing after her engagement. The organisation claimed if made certain adjustments to accommodate the complainant’s disability and acknowledged there had been supplier delays in the delivery of computer equipment requested to accommodate the complainant’s disability.

The complaint was resolved with an agreement that the community organisation pay the complainant $10,000 as compensation for pain and suffering and write to her acknowledging the difficulties she experienced due to supplier delays in the delivery of certain computer equipment. The organisation also undertook to revise its policies regarding requests for workplace adjustments to ensure oral requests for adjustment were appropriately considered and acted on. Additionally, the organisation agreed to deliver disability awareness training to management staff.

Year

Discrimination type
Disability Discrimination Act

Grounds
Disability

Areas
Employment

Outcome details

Compensation 

Anti-discrimination/EEO policy reviewed/revised 

Policy change/Change in practice 

Statement of regret 

 

Amount
$10,000