2019-01-09
The complainant has a mobility disability and uses a wheelchair. She said she attended an event regarding possible seasonal work with the respondent retailer in response to an advertisement at a career day. The complainant alleged she was unable to attend the event or apply for a role because there were steps at the entrance to the room in which the event was being held.
The retailer confirmed the main entrance into the room where interviews were being held was not wheelchair accessible. The retailer claimed the complainant was offered the option of entering the room via a kitchen that was not in use. The retailer claimed the interview could have proceeded if the complainant had accepted this option.
The complaint was resolved. The retailer undertook to ensure all future such events are held in wheelchair accessible venues. The retailer also invited the complainant to make contact if she remained interested in seasonal or other work with the retailer.
Year
Discrimination type
Disability Discrimination Act
Grounds
Disability
Areas
Access to premises
Employment
Access to premises provided
Other opportunity provided
Amount