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2019-02-07

The complainant is HIV+ and attended the respondent driving school in order to obtain a truck-driving licence. She said that she disclosed that she takes medication to manage her disability to the driving instructor while the two were driving as part of a one-to-one lesson. She alleged the instructor told her she had put the lives of everyone who had been in the truck at risk, directed her to stop the truck and get into the passenger’s seat and drove back to the driving school. The complainant alleged that when she wrote down the name of her medication on a piece of paper at the instructor’s request, he picked it up by the corner with the tips of his fingers. The complainant claimed she felt the instructor was afraid of, and disgusted, by her. The complainant said she raised concerns about what happened with the driving school but was not satisfied with the response. She said she was unable to finish her driving course or obtain her licence.

The driving school said that the government authority that accredits the driving course requires students to disclose on enrolment if they are taking any medication. If a student is taking any medication, the student must be cleared by the authority before being able to undertake the driving course. The driving school said the complainant had failed to disclose that she was on medication. The driving school said that, on finding out that the complainant was on medication, the instructor had no option but to stop the truck and drive her back to base. The driving school said the instructor denied behaving in a manner that conveyed fear or disgust towards the complainant.

The complaint was resolved with an agreement that the driving school refund the complainant $1,350 for the cost of the course, deliver training to all staff on the needs of students with disability and draft guidelines for instructors on how best to respond to disclosures by students that they are on medication.

Year

Discrimination type
Disability Discrimination Act

Grounds
Disability

Areas
Education Goods, services and facilities

Outcome details

Compensation 

Policy change/Change in practice (internal staff) 

Anti discrimination/EEO training introduced 

Amount
$1,350