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2019-07-04

The complainant was employed as a records officer with the respondent government agency. He had degeneration of his knees and ankles, which made it very difficult for him to deliver mail. After being provided with relevant medical information, the agency removed him from mailroom delivery duties. The complainant alleged that the agency then denied him acting-up opportunities and informed him he would not be considered for promotions in the mailroom, including a supervisor role that did not involve walking. The complainant said he made an internal complaint about the issue but was not satisfied with the outcome. 

The respondent said the complainant was not offered the opportunity to act in the team leader position because the position required work at different locations. The agency said concerns were held that the work could exacerbate the complainant’s disability. 

The complaint was resolved with an agreement that the government agency write to the complainant expressing regret for the events giving rise to the complaint. The agency also undertook to meet with the complainant to set out what medical information he may need to provide and to explore future professional opportunities. The agency also undertook to deliver training to management on responding to grievances and communicating effectively with staff.  

Year

Discrimination type
Disability Discrimination Act

Grounds
Disability

Areas
Employment

Outcome details

Other opportunity provided  

Statement of regret

Training - other 

Amount