2020-06-02
The complainant has a hearing impairment and alleged the respondent subscription broadcaster did not offer closed captions, meaning he was unable to access programs.
The broadcaster advised it was in the process of introducing closed captioning in its broadcasts. The broadcaster indicated a willingness to try to resolve the complaint by conciliation.
The complaint was resolved with an agreement that the broadcaster offer the complainant free access to captioned programming on a related broadcasting service until closed captions are available.
Year
Discrimination type
Disability Discrimination Act
Grounds
Disability
Areas
Goods, services and facilities
Goods, services and facilities provided
Amount