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2020-08-13

The complainant was a public housing tenant. She alleged she was not offered interpreting services and was therefore unable to raise concerns about her housing, including the behaviour of neighbours.

The relevant government department confirmed there had been difficulties associated with providing the complainant with an interpreter but denied this constituted racial discrimination.

The complaint was resolved with an agreement that the complainant would be offered a different apartment on a top floor in order to avoid potential problems with neighbours.

 

Year

Discrimination type
Racial Discrimination Act

Grounds
Ethnic origin
Race

Areas
Goods, services and facilities

Outcome details

Revised terms and conditions

Amount