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2021-04-05

The complainant has paraplegia and sought to obtain a motorcycle licence. The complainant is unable to ride a two-wheeled motorcycle because of his disability and instead sought to ride a three-wheeled motorcycle modified to allow him to ride it. He alleged the respondent government agency informed him there was no valid path available for doing a test on a three wheeled motorcycle and he would first have to do a course on a two wheeled motorcycle. 

On being informed of the complaint, the agency indicated a willingness to try to resolve the complaint by conciliation.

The complaint was resolved with an undertaking by the agency to create a licence testing pathway for those who wish to ride a three wheeled motorcycle.

Year

Discrimination type
Disability Discrimination Act

Grounds
Disability

Areas
Goods, services and facilities

Outcome details

Revised terms and conditions 

Policy change/Change in practice

Amount