2021-02-08
The complainant purchased some items at an outlet of the respondent charity. He claimed a store attendant asked him where he was from. He alleged that when he informed her he was from China, she made comments to the effect that 'the Chinese are doing lots of nasty things to the world' and 'Chinese are disgusting'.
The respondent charity said the person involved had a different recollection of the conversation but admitted making comments of a political nature about the Chinese government. The charity said that such comments were contrary to its code of conduct and it therefore terminated the person's engagement as a volunteer with the charity.
The complaint was resolved. The charity apologised to the complainant for the incident and agreed to pay him $1,000 as general damages.
Year
Discrimination type
Racial Discrimination Act
Grounds
Ethnic origin
Race
Areas
Goods, services and facilities
Action taken against named individuals
Apology
Compensation
Amount
$1,000