Effectively preventing and responding to sexual harassment: A Code of
Practice for Employers
3.2 What is ‘conduct of a sexual nature’?
3.3 What is a ‘reasonable person’?
3.4 Sexually hostile work environments
3.5 Criminal conduct
3.6 Sexual harassment is sex discrimination
3.7 Single incidents
3.8 Same-sex harassment and sexual preference
- Sexual harassment is unwelcome sexual conduct which makes a person feel
offended, humiliated and/or intimidated where that reaction is reasonable in the
- Sexual harassment can take various forms. It can involve:
- unwelcome touching, hugging or kissing
- staring or leering
- suggestive comments or jokes
- sexually explicit pictures, screen savers or posters
- unwanted invitations to go out on dates or requests for sex
- intrusive questions about an employee’s private life or
- unnecessary familiarity, such as deliberately brushing up against
- insults or taunts of a sexual nature
- sexually explicit emails or SMS messages
- accessing sexually explicit internet sites
- behaviour which would also be an offence under the criminal law,
such as physical assault, indecent exposure, sexual assault, stalking or obscene
- Sexual harassment is not sexual interaction, flirtation, attraction
or friendship which is invited, mutual, consensual or reciprocated.
- Sexual harassment is a legally recognised form of sex discrimination. Sexual
harassment and sex discrimination are both unlawful under the Sex Discrimination
- The legal test for sexual harassment in the federal Sex Discrimination Act
has three essential elements:
- the behaviour must be unwelcome;
- it must be of a sexual nature;
- it must be such that a reasonable person would anticipate in
the circumstances that the person who was harassed would be offended,
humiliated and/or intimidated.
- Whether the behaviour is unwelcome is a subjective test. How
the conduct in question was perceived and experienced by the recipient is
important rather than the intention behind it.
- Whether the behaviour was offensive, humiliating or intimidating is
an objective test. That is, whether a reasonable person would have
anticipated that the behaviour would have this effect.
- The unwelcome behaviour need not be repeated or continuous. A single
incident can amount to sexual harassment.
- A complaint of sexual harassment will not necessarily be dismissed because
the person subjected to the behaviour did not directly inform the harasser that
it was unwelcome.
According to case law, unwelcome conduct is conduct that was not solicited or
invited by the employee, and the employee regarded the conduct as undesirable or
Whether the behaviour was unwelcome is a subjective question from the
perspective of the particular person alleging sexual harassment. It is
irrelevant that the behaviour may not have been unwelcome to others or has been
an accepted feature of the work environment in the
Case example: Unwelcome conduct
A teenage girl who had been unemployed for a year got a job in a cake shop
through a government training scheme. After her first week, the respondent (a
partner in the business) began to kiss her on the neck, touch her on the
buttocks and request sex. Under pressure, she consented to have intercourse with
him on a number of occasions.
Although there was evidence that her attitude towards the respondent may have
been ambivalent at times, it was held that “by and large...his sexual acts
and advances were unwelcome to her.” The Commissioners who heard the case
went on to say:
It may seem surprising today that any young woman would endure the conduct
of which she complained without taking some steps to bring it to an end. But...I
believe that this young woman was unsophisticated, was very keen to remain in
employment, and apparently thought that this was the tariff which she had to
pay. It was not, and she should be recompensed. She is entitled to damages for
the humiliation and injury she suffered at the hands of one who knew that she
had been unemployed and that she was eager to have employment.
The Commissioners recognised that she was in “an extremely vulnerable
position” and had only endured the situation because she was afraid. In
these circumstances, the conduct was still found to be unwelcome and the
complainant was awarded $7,000 compensation.
Aldridge v Booth & Ors (1986) EOC 92-177 (at first
Sexual interaction or flirtation which is based on mutual attraction or
friendship is not sexual harassment because it is not unwelcome.
Different individuals will often perceive and react to behaviour in different
ways. This can make sexual harassment a complex area for employers to manage.
For example, a person may think that their conduct is welcome or inoffensive,
when in fact the recipient finds it distasteful but goes along with it to avoid
a confrontation. This can happen where there is a difference in age, racial or
cultural background, seniority or personal power between those concerned.
Sometimes workplace participants feel they have to join in to avoid being
victimised, teased or excluded by their workmates. Relationships can sour or
change, messages can be misread and the line between what is welcome and
unwelcome can be crossed.
Workplace example: Consensual relationships
Sexual behaviour between employees arising from a mutual sexual or romantic
relationship is not sexual harassment. However, managing this situation can
become particularly difficult for employers where the relationship later breaks
down and a complaint of sexual harassment is made.
In Wong v Su  FMCA 108 the applicant’s claim of
unlawful sexual harassment against her employer was unsuccessful. Federal
Magistrate Driver found that the sexual harassment allegations were untrue,
motivated by malice as a result of the breakdown of the personal and financial
relationship between the applicant and respondent.
While a person cannot change their mind about a consensual relationship and
then call it sexual harassment, employers still need to deal with complaints
arising out of consensual relationships with care. Sexual harassment may occur
if, following the relationship breakdown, one party behaves in an inappropriate
and unwanted sexual manner towards their former partner. In this case, the
situation should be dealt with as any other sexual harassment
Employers also need to take care to ensure that sexual behaviour between
employees, even if reciprocated, does not create an unpleasant and sexualised
workplace for other employees.
What may be acceptable socially or in private life could well be
inappropriate in a work context. Employers should be careful to ensure that
professional standards are maintained in the workplace and that a culture of
inappropriate behaviour does not develop.
Consent or participation which is obtained by fear, intimidation, threats or
force will not rule out a complaint of sexual harassment.
A complaint of sexual harassment should not be rejected just because the
complainant did not tell the harasser that their behaviour was unwelcome. The
case law takes into account the reasons why someone may feel unable to confront
a harasser directly.
Case law indicates that factors that might be relevant include the youth and
inexperience of the complainant, fear of reprisals and the nature of the power
relationship between the parties.
The unwelcome behaviour must have a sexual element, overtone or implication.
Section 28A(2) of the Sex Discrimination Act says that conduct of a sexual
nature ‘...includes making a statement of a sexual nature to a person, or
in the presence of a person, whether the statement is made orally or in
The sexual element of sexual harassment is rarely contentious: in most
complaints received by the Commission the alleged harassment is clearly of a
Courts have also interpreted ‘conduct of a sexual nature’
broadly. Conduct that may not, in isolation, appear to be sexual in nature, may
become so because of the surrounding circumstances. For example, in Shiels v
James and Lipman Pty Ltd the
Federal Magistrates Court found that flicking rubber bands at a
co-worker’s legs was conduct of a sexual nature because it was part of a
pattern of sexual behaviour.
Case example: Unwelcome conduct of a sexual nature
A woman worked for the respondent company as an administrative assistant and
later as a logistics controller. She learned that a co-worker had told others
that he was in love with her, and later was approached by the co-worker, who
told her that he wanted to speak to her alone at his house. The woman refused to
go to the man’s house. The next day the co-worker attacked her verbally,
blaming her for his feelings and criticising her partner, who worked at the same
company. The woman became upset and was sent home by her supervisor. She made a
complaint of sexual harassment and was told not to return to work until after a
conciliation meeting dealing with the harassment was held. After that meeting
the woman was told that her position was redundant.
The woman’s co-worker argued that his behaviour may have been unwanted
but was not conduct of a sexual nature.
Federal Magistrate Raphael found that that declarations of love for a woman,
suggesting that she spend time with him at his home and commenting on her
relationship with her partner was conduct of a sexual nature.
Aleksovski v Australia Asia Aerospace Pty Ltd  FMCA
Case example: Unwelcome conduct of a sexual nature
In 1994 a woman employed as a packer in a Queensland meat processing factory
was awarded $22,000 for sex and race discrimination and sexual harassment. Part
of her complaint concerned the generally aggressive treatment by her supervisor,
who had also occasionally used obscene language or gestures, sworn at her and
told her ‘I’ll bring you to your knees’. In his decision, the
President of the Commission took an expansive approach to what can amount to
‘conduct of a sexual nature’. He found that the supervisor’s
behaviour towards the complainant (which she described as “pushing
her”) over a sustained period reflected a sex-based hostility that was
oppressive. He stated that he had ‘no hesitation in characterising such
behaviour as sexual harassment’ as it was ‘a serious abuse of
Djokic v Sinclair (1994) EOC 92-643
Sexual harassment needs to be distinguished from general harassment or
bullying that is not sexual in nature. However, other forms of harassment based
on a person's race, sexuality or disability, for example, would typically be
unlawful under other anti-discrimination laws.
Harassment that is based on a person’s sex may still be unlawful as a
form of sex discrimination, even if there is no sexual element.
The definition of sexual harassment in the Sex Discrimination Act also
requires that a ‘reasonable person’ must have anticipated that the
person who was harassed would be offended, humiliated or intimidated.
The reasonableness part of the legal test for sexual harassment requires
consideration of the following question: would a hypothetical ‘reasonable
person’ feel that the complainant’s reaction to the behaviour was
understandable in the circumstances?
Case example: Reasonableness
A woman employed by the respondent company claimed that during her employment
she was subjected to sexual harassment in the form of inappropriate language and
comments from fellow workers; texta writing on her body; pulling of her bra
straps and touching of her buttocks. The respondent acknowledged that there was
some ‘horseplay’ in the workplace, but argued that the woman was a
willing participant in the activities and that she also used crude language and
engaged in similar behaviour.
Federal Magistrate Raphael found that a reasonable person in the
woman’s position would have been offended, humiliated or intimidated by
the actions and remarks despite the fact that the woman had participated in some
of them. For example, with regard to the woman’s use of crude language he
I am not sure that a reasonable person would not anticipate that the
applicant would be offended, humiliated or intimidated by bad language solely
because the applicant herself also used it from time to time. "Giving as good as
you get" is often the only way in which a person feels he or she can resist
unpleasant language and would not to my mind indicate to a reasonable person the
type of acceptance of the language which would relieve a respondent of
Horman v Distribution Group Limited  FMCA 52
What is reasonable will depend on the circumstances of a particular
situation. Although the Sex Discrimination Act does not specify the sort of
circumstances that may be relevant, factors such as the age of the complainant,
their race or ethnicity, any disability they may have, the context in which the
harassment occurred and the nature of the relationship between the parties could
all be taken into account.
Case example: Reasonableness
A woman was employed by a financial services company as a telemarketer. She
complained of sexual harassment by the company manager in three incidents where
he came up behind her while she was on the telephone and massaged her shoulders;
put an arm around her when she was upset at work; and massaged her a second time
while making sexual remarks and otherwise touching her in an unwanted
The Queensland Anti-Discrimination Tribunal found that all of these incidents
constituted sexual harassment. In finding that putting an arm around a co-worker
could be sexual harassment, tribunal member Tahmindjis stated:
Whether an action is compassionate or reprehensible will depend on the
overall context in every case. The context here is that the action was not one
between friends of long standing: it was an action by a middle-aged male
employer to a young female employee who had only worked in the office for two
weeks. It occurred not long after another incident when distress due to a phone
call had been used as an excuse to massage the complainant. The action was more
than just a touch, such as placing a comforting hand on the distressed person's
arm or shoulder: it was more in the form of a cuddle. In my opinion, in this
instance in the overall context, a reasonable person should have anticipated
that there was the possibility that [the woman] would have found this action
offensive, humiliating or intimidating.
Smith v Hehir and Financial Advisors Aust Pty Ltd  QADT
In some circumstances, a working environment or workplace culture that is
sexually charged or hostile may also amount to unlawful sexual harassment and/or
sex discrimination. A sexually hostile workplace is one in which one sex is made
to feel uncomfortable or excluded by the workplace environment, by, for example,
persistent comments in a male-dominated workplace that women do not belong or by
display of sexual material. This approach to sexual harassment first emerged in Bennett v Everitt where it was held that ‘[a]ll employees have a
right to employment without sexuality or attempts at the introduction of
sexuality, either direct or
One of the clearest examples of a hostile environment case is a 1994 decision
of the Equal Opportunity Tribunal of Western Australia - Horne v Press Clough
Joint Venture (see case example
below). Although the two women in this case were never touched, propositioned or
harassed by a particular individual, they nevertheless suffered severe,
long-term distress and humiliation because of their working environment. The
Tribunal stated that:
[i]t is now well established that one of the conditions of employment is
quiet enjoyment of it. That concept includes not only freedom from physical
intrusion or from being harassed, physically molested or approached in an
unwelcome manner, but extends to not having to work in an unsought sexually
permeated work environment.
Case example: Sexually hostile environment
Two women were employed as trades assistants for a company constructing an
offshore platform. They were the only women working on a site of over 600 men.
Their duties involved cleaning offices and rooms in which soft core pornographic
posters of semi-naked women were displayed. Although they would have preferred
the posters not to be there, they felt they had to tolerate such things in a
male-dominated working environment.
On one occasion they were cleaning an office where there was a prominently
displayed poster of a naked woman with her genitals exposed. This went too far
and they complained. From this time on the women were vilified and abused
because they had objected. The posters displayed in their workplace became more
explicit, degrading and hard core. They were even confronted by a room in which
the walls and ceilings were entirely covered with a montage of pornography,
clearly placed there for their benefit.
Although the women were frightened by the inherently threatening nature of
the pornography and the victimisation they were subjected to, they received no
support or assistance from management or their union. Rather, they were advised
that their attitude made them unpopular on the site and were warned not to be
Their situation became increasingly unbearable. They were aware that the male
toilets contained grossly offensive graffiti about them. One of them was also
terrorised at the site Christmas party and had to lock herself into a storeroom
for her own safety.
As a result of this treatment, both women left their jobs and sought
counselling. In subsequent legal proceedings, both the employer and the union
were held liable and were required to pay a total $92,000 damages.
Horne v Press Clough Joint Venture (1994) EOC 92-556; (1994) EOC
The case law on hostile working environments shows the need to deal with
entrenched group cultures and practices which may hinder women’s equal
participation in and enjoyment of their working life.
More recent cases do not refer explicitly to a ‘hostile working
environment’, but make it clear that sexualised or demeaning cultures are
unacceptable in the modern workplace. Some of the factors which may indicate a potentially hostile environment
include the display of obscene or pornographic materials, general sexual banter,
crude conversation or innuendo and offensive
jokes. Hostile environments can
be a particular problem for women working in non-traditional jobs or in
male-dominated workplaces, where they are employed on isolated work sites or
with live-in arrangements.
A person has the right to complain about the effects of a sexually hostile
working environment even if the conduct in question was not specifically
targeted at them. In G v R and Department of Health, Housing and Community
Services the Hearing Commissioner stated that:
...the presence in a workplace of sexually offensive material which is not
directed to any particular employee may still constitute sexual harassment where
a hostile or demeaning atmosphere becomes a feature of the workplace
The courts have also accepted that the mere presence of sexually explicit
material can be sufficient to constitute sexual harassment. In Lee v Smith
& Ors, Connolly FM observed, in relation to pornographic calendars and
screensavers in the workplace, ‘The pornography clearly involved an
ongoing act of sexual harassment of workers to whom the material was
Workplace example: Sexual banter
In some workplaces, sexual gossip, jokes and teasing are part of daily
working life. Often employees who work in such environments take on this
behaviour in order to participate in the workplace culture without thinking
about the consequences to others.
Since they do not directly intend to offend or humiliate, employees who tell
sexual jokes, circulate offensive material or use inappropriate nicknames for
co-workers may be surprised to find out that some of their behaviour could
constitute sexual harassment. Employers also need to be aware that they could be
vicariously liable for any sexual harassment case arising from such
A particular danger arises when comments move from the generalised to the
particular, and individuals are targeted for comments, teasing or abuse.
However, even generalised comments can offend co-workers, who have a right to
work in an environment that is not permeated with sexual banter.
Employers should discourage any workplace behaviour that is sexist or
potentially offensive to others. An atmosphere of respect in which employees are
careful of each others’ sensitivities will be least likely to foster
sexual harassment complaints.
Although the Sex Discrimination Act makes sexual harassment a civil not
criminal offence, some types of harassment may also be offences under the
physical molestation or assault
obscene communications such as telephone calls and letters.
In a criminal case the victim appears as a witness for the Crown and the
offender can be prosecuted. If the prosecution is successful, the outcome may be
a fine or a jail sentence. In civil proceedings, cases are brought by victims
themselves. If they win the case they may be awarded damages. The two types of
proceedings are not mutually exclusive. However, criminal allegations can be
more difficult to establish because they must be proved ‘beyond reasonable
doubt’. Civil offences on the other hand need only be proved ‘on the
If an employer suspects that a criminal incident has occurred, the individual
should be advised to report the matter to the police as soon as possible and be
provided with any necessary support and assistance.
If the Commission receives a sexual harassment complaint which involves
allegations of criminal conduct, the complainant is informed of their right to
report the matter to the police and an appropriate referral is provided. The
Commission may nevertheless deal with a case that involves criminal allegations,
particularly if the matter has not been pursued by law enforcement agencies or
if the complainant is unwilling to report the matter to the
Case example: Complaint involving criminal conduct
A woman alleged that while attending a work conference she was sexually
assaulted by a co-worker. The company she worked for was a small family business
and the alleged assault was committed by the son of its directors. The woman
reported the incident to the alleged assailant’s mother, who was also the
office administrator and a director of the company. A few months later the
woman’s employment was terminated. She reported the matter to the police
but it was not pursued as a criminal case. However, her sexual harassment
complaint under the Sex Discrimination Act was upheld and she was awarded
Leslie v Graham  FCA 32
In Australia, sexual harassment has been recognised by the courts to be a
form of sex discrimination against
women. This is because, although
men can be harassed, sexual harassment is generally experienced by women on
account of their sex. This means
that in many cases an act of sexual harassment against a woman will also be an
act of sex discrimination.
In Aldridge v Booth, Justice Spender held that:
...when a woman is subjected to sexual harassment...she is subjected to that
conduct because she is a woman, and a male employee would not be so harassed:
the discrimination is on the basis of sex. The woman employee would not have
been subjected to the advance, request or conduct but for the fact that she was
Recent case law has supported the view that sexual harassment is a form of
sex discrimination against
Sexual harassment does not have to be repeated or continuous to be against
the law. The legal definition is drafted in the singular (i.e. ‘an unwelcome sexual advance’ and ‘an unwelcome request for
sexual favours’) which indicates that a one-off incident can amount to
sexual harassment. This view is supported by the case
law. In Hall & Ors v A.
& A. Sheiban Pty Ltd & Ors Justice Lockhart of the Federal Court of
Australia said the definition of sexual harassment “clearly is capable
of including a single action and provides no warrant for necessarily importing a
continuous or repeated course of
Sexual harassment is prohibited regardless of the sex of the parties, so a
person can make a complaint if they are harassed by someone of the same sex. For
example, a recent sexual harassment case involved a male apprentice boiler-maker
who was subjected to comments about his sex life by male
Sexual preference is also irrelevant to a complaint of sexual harassment. If
lesbians or gay men are subjected to unwelcome conduct which is sexual in nature
they can make a sexual harassment complaint. For example, if a group of workers
makes offensive sexual jokes or comments about a colleague who is perceived to
be homosexual, it is likely to be unlawful sexual harassment. It is also not
relevant that the harasser had no sexual interest in the complainant. In Font
v Paspaley Pearls, allegations of sexual harassment were made by a young saleswoman against
the male retail manager. The fact that the manager was homosexual and had no
sexual designs on the woman was irrelevant to the outcome.
 Aldridge v Booth & Ors (1988) 80 ALR 1 at
 In Hall & Ors v A. A.
Sheiban Pty Ltd & Ors (1989) 85 ALR 503 at 526 Justice Lockhart stated
“In principle, advances by an employer, particularly if there is
a series of them, all of which may have been tolerated by an employee out of
sympathy or out of lack of choice, and each of which or all of which may have
been tolerated by the majority of women, may nevertheless contravene s. 28 [at the time the section of the Sex Discrimination Act prohibiting sexual
harassment] if they otherwise "vex and annoy" so as to amount to sexual
 See Section
7 for guidelines on dealing with sexual harassment
 Such as the youth
and vulnerability of the complainant in Aldridge v Booth (1986) EOC
  FMCA
 (1988) EOC 92-244 at
 (1994) EOC 92-556;
(1994) EOC 92-591.
v Press Clough Joint Venture (1994) EOC 92-591 at
 See, for example, Coughran v Public Employment Office/Attorney General’s Department  NSWIRComm 181, a case where a man was dismissed for his behaviour towards
junior female staff. The NSW Industrial Relations Commission said:
“...this is a case about culture as much as about an individual...The
culture...was one that seemed to have a preoccupation with sex – ribald
jokes, sexual innuendo, the sex lives of officers, inappropriate behaviour with
sexual connotations and, of course, sexual harassment and discrimination.”
[65 and 66] per Boland J.
 As the Human Rights and Equal Opportunity Commission stated in Freestone v
Kozma (1989) EOC 92-249 at 77,377: “[t]he permeation of the work
environment can be imposed or created by many means other than physical acts,
including sexual suggestion or embarrassment by unwanted public displays of
  FMCA 59
 This is confirmed
by the case law. In Hall & Ors v A. A. Sheiban Pty Ltd & Ors (1989) ALR 503 at 572. Justice French said: ‘[the concept of sexual
harassment does not exclude criminal behaviour. Indeed, it may be the case that
such conduct often occurs in connection with
 That it is more
probable than not that the alleged behaviour took
 See Appendix A for a
discussion of the Commission’s complaints
 Early cases
establishing this link include: O'Callaghan v Loder (1984) EOC 92-023, Aldridge v Booth (1988) 80 ALR 1 and Hall & Ors v A. & A.
Sheiban Pty Ltd & Ors (1989) 85 ALR
 See Human Rights and
Equal Opportunity Commission A Bad Business: Review of sexual harassment in
employment complaints 2002 HREOC Sydney 2003, p17 and Human Rights and Equal
Opportunity Commission 20 Years On: The Challenges Continue...Sexual Harassment
in the Australian Workplace HREOC Sydney 2004,
 (1988) 80 ALR 1 at
 See for example Elliot v Nanda & Commonwealth of Australia (2001) 111 FCR 240; Horman v Distribution Group  FMCA 52; Wattle v Kirkland &
Kirkland  FMCA 66; Johanson v Blackledge Meats  FMCA 6
and Wattle v Kirkland & Anor (No.2)  FMCA 135. Wilcox J did not
support this interpretation in Gilroy v Angelov (2001) ALR 57 but his
approach has not been
 Johanson v
Blackledge Meats  FMC 6; Smith v Hehir and Financial Advisors Aust
Pty Ltd  QADT 11 at 28: “Even though this was the first alleged
incident of touching, this does not mean that it cannot amount to sexual
harassment as the incidents do not have to be repeated and the law in Australia
does not allow a harasser a first attempt to test the complainant's
 (1989) 85
ALR 503 at 514-515. In the same case, Justice French also held that sexual
harassment need not involve repetition. He stated at 568 that “...
circumstances, including the nature and relationship of the parties may stamp
conduct as unwelcome the first and only time it
Shanahan, Watkins Steel and Ors  QADT 11. The apprentice successfully
argued that he had been sexually harassed and was awarded $26,000
  FMCA