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Complaint Information Service30 April 2020Webpage
Translations: Fact sheet - Complaints under the Racial Discrimination Act
Access translations of the fact sheet on complaints under racial discrimination. -
Complaint Information Service11 February 2020Webpage
Make an enquiry
The Commission's Information Services The Commission has two information services that you can contact for information about the Commission's complaint handling function. They are: The Respect@Work Information Service The National Information Service Currently, our Information Service phone lines are open Monday - Friday between the hours of 10:00 AM and 4:00 PM Sydney time. Enquiries can be… -
Complaint Information Service7 May 2019Webpage
Conciliation – how it works
Many complaints that the Australian Human Rights Commission receives are resolved through conciliation. Conciliation is an informal, flexible approach to resolving complaints – matters can be settled by an exchange of letters, a telephone negotiation between the Commission and the people involved, a telephone conciliation conference or a face to face conciliation conference. We will discuss… -
Complaint Information Service29 January 2019Webpage
The complaint process for complaints about sex, race, disability and age discrimination
View the complaint process to the Australian Human Rights Commission for complaints about sex, race, disability and age discrimination. -
Complaint Information Service29 January 2019Webpage
Information for advocates and lawyers participating in conciliation
The Commission values the positive role that advocates and lawyers can play in conciliation. Advocates and lawyers can provide important support to parties, assist parties understand and articulate how they see the law applies to a complaint and advise parties on possible options to resolve the complaint. Conciliators at the Commission decide whether it is appropriate for an advocate or… -
Complaint Information Service15 April 2015Webpage
Preparing for Conciliation
You can access the Australian Human Rights Commission's complaint information service, which provides information on how to prepare for conciliation. -
Complaint Information Service12 November 2014Webpage
Complaint information in Auslan
Learn about the complaint information available in Auslan. -
Complaint Information Service18 September 2014Webpage
Information sheets for complaints
Complaints about racial, sex, disability and age discrimination Information for Complainants in Word (191.3 KB) Information for Complainants in PDF (120.36 KB) Information for Respondents in Word (177 KB) Information for Respondents in PDF (148 KB) Conciliation information in Word (179 KB) Conciliation information in PDF (184 KB) Complaints about breaches of human rights and other… -
Complaint Information Service20 February 2014Webpage
Act Information Sheets
Explore a range of discrimination complaints made to the Commission related to sex, race, age, disability and discrimination in employment and occupation. -
Complaint Information Service20 February 2014Webpage
The Complaint Process
The complaint process is simple, free and flexible. The Commission is an independent third party that investigates complaints about discrimination and human rights breaches.