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Complaint Information Service14 December 2012Webpage
Understanding and preparing for conciliation - Unlawful Discrimination
Learn how the Commission uses the process of conciliation when addressing complaints made by the public regarding incidences of unlawful discrimination. -
Complaint Information Service14 December 2012Webpage
Complaints about discrimination in employment
Learn about discrimination in the workplace, what your rights are, and what happens after you make a complaint to the Commission. -
Complaint Information Service14 December 2012Publication
ADR as a tool for social change: a discussion (2008)
Human rights and anti-discrimination law in Australia, as in many countries in the Asia Pacific, provides for complaints about discrimination and violations of human rights to be resolved by conciliation. The use of Alternative Dispute Resolution (ADR) in this context has been criticised. In particular, it has been claimed that the individualised form of the complaint process, coupled with the… -
Complaint Information Service14 December 2012Publication
"Facilitator or Advisor?: A discussion of conciliator intervention in the resolution of disputes under Australian human rights and anti-discrimination law" (2004)
State and federal anti-discrimination & human rights law in Australia, as in many other countries2, provides for the resolution of complaints of discrimination and breaches of human rights by a process of conciliation. Conciliation is an alternative dispute resolution mechanism for parties to complaints in that it is an 'alternative' to more formal determination of the dispute by a court or… -
Complaint Information Service14 December 2012Publication
Behind closed doors: Approaches to resolving complaints of sexual harassment in employment
This paper looks specifically at the issue of sexual harassment in employment and approaches to resolving associated complaints that are brought before the Australian Human Rights Commission ("AHRC"). -
Complaint Information Service14 December 2012Publication
Alternative Dispute Resolution in education: case studies in resolving complaints of Disability Discrimination (2002)
The Disability Discrimination Act 1992 (DDA) came into effect in March 1993. The Act makes it unlawful to discriminate against people with a disability in many areas of public life. The purpose of the Act was to 'assist people with disabilities to exercise their rights as Australian citizens'(3) in recognition that 'people with disabilities are entitled to the same rights and same opportunities… -
Complaint Information Service14 December 2012Publication
ADR in the context of Anti-Discrimination and Human Rights Law(2000)
The aim of this paper is to examine the use of Alternative Dispute Resolution [3] (ADR) in the context of the administration of complaints under anti-discrimination and human rights law. -
Complaint Information Service14 December 2012Webpage
The complaint process for complaints about breaches of human rights by the Commonwealth
The Australian Human Rights Commission is an independent body which investigates and resolves complaints about discrimination and breaches of human rights. -
Complaint Information Service14 December 2012Webpage
The complaint process for complaints about discrimination in employment (ILO)
The Australian Human Rights Commission is an independent agency that investigates and resolves complaints about discrimination and breaches of human rights. -
Complaint Information Service14 December 2012Webpage
Information for people making complaints
Learn how federal anti-discrimination law allows people to make complaints to the Commission about unlawful sex, race, disability and age discrimination. -
Complaint Information Service14 December 2012Webpage
Information for people making complaints
Discover how when the Commission receives a complaint about an issue that is covered by the law, it can try to resolve the complaint by conciliation. -
Complaint Information Service14 December 2012Webpage
Information for people and organisations responding to complaints - Unlawful Discrimination
Explore resources about responding to unlawful discrimination complaints, including conciliation and what happens if the complaint is not resolved. -
Complaint Information Service14 December 2012Webpage
Information for people and organisations responding to complaints - Human rights and ILO
Learn how the Human Rights Commission responds to complaints received from companies and individuals. -
Complaint Information Service14 December 2012Webpage
Understanding and preparing for conciliation - Human rights and ILO
The following information is provided to assist advocates and lawyers understand and participate in the Commission's conciliation process. If you have any questions about this information, please contact the officer who is handling your client's complaint. -
Complaint Information Service14 December 2012Webpage
Complaints information for young people
You don’t have to put up with being treated unfairly because you’re young. There are laws to protect you against discrimination, harassment and bullying. These laws apply right across Australia. If you have a complaint, the Australian Human Rights Commission can look into it. We will talk to the people involved and help you work out a solution. Our aim is to help you deal with your…