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Commission - General
13 March 2019Book page1. Project 13/3
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Commission - General
6 August 2018Book page
Profile President 2018-2019
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Commission - General
31 July 2017Book page
Commissioner's Foreword
Sex Discrimination Commissioner, Kate Jenkins The Australian Human Rights Commission’s National Report on Sexual Assault and Sexual Harassment at Australian Universities outlines the Commission’s findings on the prevalence and nature of sexual assault and sexual harassment at all Australian universities. It is based on analysis of the data collected through a national survey and a separate … -
Commission - General
31 July 2017Book page
Executive summary
At the request of Australia’s 39 universities, the Australian Human Rights Commission has conducted a national, independent survey of university students to gain greater insight into the nature, prevalence and reporting of sexual assault and sexual harassment at Australian universities. The National university student survey on sexual assault and sexual harassment (the National Survey) also … -
Commission - General
27 February 2017Book page
Conclusion
The customer centricity movement is big business. So much so that the Harvard Business Review devoted two recent editions to answering these headline question: 'What does your customer really want?’ (2016) and ‘How to win and keep customers’ (2017). The esteemed authors wrote about pricing, product/service quality, data, innovation, habits, prototyping and storytelling. Each of these is… -
Commission - General
27 February 2017Book page
Part B - Making a change
What can organisations do to become more (diversity) customer centric and thereby mitigate risks and magnify opportunities? It probably depends on where an organisation sits on a maturity scale, i.e. how mature are they already in adopting a customer centric mindsetand practices? Plus how mature are their diversity and inclusion employment practices? Human resources A mature organisation… -
27 February 2017Book page
Part A - Risks and Opportunities
Finding 1 - A threshold issue Understanding customers is now much more of a science than art. And it needs to be. Customers have become more sophisticated, more empowered and also more distrustful of institutions. Predictably, gaining insights into spending patterns, buying preferences and emerging trends, has become a billion dollar industry. The explicit focus on customer centricity … -
Commission - General
29 November 2016Book page
Recommendations
Recommendation 1: The Australian Government follow up the initial meetings with Indigenous leadership with regular consultations which materially inform policy and legislation impacting Aboriginal and Torres Strait Islander peoples. Recommendation 2: The Australian Government pursue the key priorities for change and recommendations outlined in the Redfern Statement, utilising the Council of … -
Commission - General
27 November 2015Book page
The need for better engagement - Year in review
1.1 Introduction In last year’s Social Justice and Native Title Report, I raised concerns about the changes resulting from the 2014-15 Budget and the restructure to Indigenous Affairs through the Indigenous Advancement Strategy (IAS). Despite initial concerns about how these changes would impact our communities, I indicated that the streamlining of programs and the move away from a ‘one size…