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30 September 2020Conciliation register
2019-02-11
The complainant advised she is a South Sea Islander and her husband and children are Aboriginal. She is 53 years of age and worked as an animal facility officer with the respondent local council. The complainant alleged that, during a conversation, a colleague referred repeatedly to ‘Abos’ and said words to the effect that ‘they are okay when they are not drunk’. She alleged that when… -
Children's Rights
12 March 2015SpeechChildren and young people as complainants
Children and young people as complainants Complaint Handlers’ Information Sharing and Liasion (CHISaL) Seminar Introduction Good afternoon everyone and thank you Sandra for the introduction. I would like to acknowledge the traditional owners of the land on which we meet and I pay my respects to their elders both past and present. It is a pleasure to be here to discuss the topic of children… -
14 December 2012Book page
Human Rights 21: Resolving Discrimination Fairly
It can mean losing a job or getting passed over for an interview, being excluded from a venue, being abused on the street for how you look or feeling intimidated by a boss who won’t take no for an answer. -
Race Discrimination
6 September 2016Project
Race hate and the RDA
Learn about racial vilification laws in Australia, including sections 18C and 18D of the RDA. -
14 December 2012Book page
Annual Report 06-07: Chapter 4 - Complaint handling section
The President of the Human Rights and Equal Opportunity Commission (HREOC) is responsible for the investigation and conciliation of complaints lodged under federal anti-discrimination and human rights law. Staff of HREOC’s Complaint Handling Section (CHS) assist the President to investigate and resolve complaints. The CHS also provides information to the public about the law and the… -
30 September 2020Conciliation register
2019-02-12
The complainant worked as a sales assistant and then as a store manager with the respondent furniture company. She alleged that two male directors and a male colleague sexually harassed her over several years, including by drawing sexually explicit cartoons and showing them to her, telling her she needed a ‘boob job’, making comments of a sexual nature, telling sexually explicit stories and … -
Complaint Information Service14 December 2012Webpage
Conciliation Register
The Conciliation Register provides summaries of a selection of complaints that have been resolved through the Australian Human Rights Commission’s conciliation process. -
14 December 2012Book page
20 Years on: The Challenges Continue - Chapter 4
Almost one in three targets of sexual harassment in Australian workplaces in the last five years formally reported it either to employers or to external agencies, the majority reporting it to their manager, supervisor or employer. Very few targets reported the sexual harassment to external agencies. -
Rights and Freedoms
17 January 2019SpeechThe Ongoing Legacy of the Universal Declaration of Human Rights
9th International Conference on Human Rights Education—Unleashing the Full Potential of Civil Society Emeritus Professor Rosalind Croucher AM President, Australian Human Rights Commission 27 November 2018 [ Professor Croucher spoke to this paper. Some sections were not addressed fully, given the coverage of some matters by earlier speakers in the program.] Introduction Thank you Professor… -
14 December 2012Book page
A Bad Business - Fact Sheet: Cost to Employers
Media Pack Index | Media Release | Launch Speech by Pru Goward | Speech by Nareen Young | Case Studies Fact Sheets: Key Findings | The Complaints Process | Legal Definition of Sexual Harassment | Cost to Employers -
14 December 2012Book page
HREOC - Annual Report 2001 - 2002: Chapter 2: Complaint Handling Section
The Complaint Handling Section had a productive year investigating and conciliating complaints of alleged discrimination and human rights breaches; providing information to the public about federal anti-discrimination and human rights law through its Complaint Information Service and community education and liaison program; and providing complaint investigation and resolution skills training to… -
Commission – General
14 December 2012SpeechCreating Fairness and Equality in the Workplace
It is now 12 months since the introduction of WorkChoices radically restructured Australia’s industrial relations system. Today, I propose to reflect on the implications of WorkChoices for the Human Rights and Equal Opportunity Commission (HREOC) and to outline reforms HREOC believes are necessary to safeguard fairness and equality in the workplace. -
14 December 2012Book page
Ensuring human rights are respected and discrimination is addressed - Annual Report 2011-2012: Australian Human Rights Commission
As a part of the government’s commitments under the Australian Human Rights Framework, there have been extensive consultations to discuss how the current anti-discrimination legislation can be consolidated into one piece of legislation. -
Commission – General
14 December 2012Speech
The role of HREOC in the industrial relations scene: recent developments and future directions
I'll start with what's stayed the same. The fundamental restructuring of Australia's workplace relations system has left the functions of HREOC untouched. In particular there is no change in its responsibilities to investigate and conciliate complaints of unlawful discrimination. -
14 December 2012Book page
Annual Report 2001-2002: Chapter 2
The 2000-01 reporting year was a year of consolidation for the Commission’s Complaint Handling Section (CHS) following the legislative changes to the complaint handling function in April 2000. -
14 December 2012Book page
Resolving discrimination and human rights issues - Annual Report 2009-2010: Australian Human Rights Commission
We can also investigate complaints about alleged breaches of human rights by the Commonwealth and its agencies, as well as discrimination in employment based on a person’s sexual preference, criminal record, trade union activity, political opinion, religion or social origin. -
Sex Discrimination
15 July 2015WebpageAssistance and making a complaint
The decision of where to bring a complaint is a complex one and legal advice should be sought. It can depend on several factors like the time it will take for a complaint to be dealt with, time limits on lodging the complaint and the range of remedies or relief that are available if the matter has to go to court. The following organisations may be able to provide assistance and advice:… -
14 December 2012Book page
Annual Report 2007-2008: Chapter 4 - Complaint Handling Section
The President of HREOC is responsible for the investigation and conciliation of complaints lodged under federal anti-discrimination and human rights law. Staff of HREOC’s Complaint Handling Section (CHS) assist the President to investigate and resolve complaints. The CHS also provides information to the public about the law and the complaint process through the Complaint Information Service… -
23 April 2015Book page
Appendix 3: Complaint statistics
Enquiries and complaints received The Commission received 19 688 enquiries in 2013-14. This is 16% higher than the number received in the previous year. The majority of enquiries (73%) were received via our National Information Hotline. The main issues raised by enquirers in this reporting year related to disability discrimination (18%); general employment matters, including harassment and … -
14 December 2012Book page
Resolving discrimination and human rights issues - Annual Report 2009-2010: Australian Human Rights Commission
Our complaints process provides a way in which individuals and groups can voice and resolve disputes about discrimination and human rights. Our complaint work is also central to our role in protecting and promoting human rights and complements our policy and education work. The number and type of complaints we receive often highlight systemic discrimination problems. We use this information to…