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Key achievements Information and Complaints Services In 2013-14 , the Commission assisted 19 688 people and organisations – up 16% on the previous year – by providing information about the law, assisting with problem solving and facilitating referrals to other services. We received 2223 complaints of alleged discrimination and breaches of human rights and finalised 2178 complaints. We facilitated ...

Finding 1 - A threshold issue Understanding customers is now much more of a science than art. And it needs to be. Customers have become more sophisticated, more empowered and also more distrustful of institutions. Predictably, gaining insights into spending patterns, buying preferences and emerging trends, has become a billion dollar industry. The explicit focus on customer centricity (loosely ...

In July 2010, the Racism and the Tertiary Student Experience in Australia policy paper was released, the result of our partnership with the Academy of Social Sciences in Australia and Universities Australia. With international student safety a major political, social and economic issue, we led a collaboration of student representatives, key institutions and international experts to address the policy gap, identify the human rights issues and advocate for solutions. This partnership helped create a national voice for international students.

Building understanding and respect for human rights and fundamental freedoms We all have a responsibility to respect the rights and freedoms of others. To make this a reality, the Commission works to build greater understanding of human rights and their importance in daily life. This is one of our two key priorities for 2011-2014. We work with a broad range of groups across the country, providing ...

In 2006, the Commission conducted a National Inquiry into discrimination against people in same-sex relationships regarding access to financial and work-related entitlements and benefits. The inquiry is known as the Same-Sex: Same Entitlements Inquiry (the Inquiry).

This chapter explains how the provisions of international human rights treaties protect same-sex couples and their children, in the context of accessing financial and work-related entitlements. In particular, this chapter focuses on the right to non-discrimination on the grounds of sexual orientation. It also describes how the breach of that right can interfere with a range of other basic human rights, for example, the right to social security. The chapter also explains how discrimination against parents on the grounds of sexual orientation can impact on the rights of their children.

3.1 Equality before the law and non-discrimination A prominent theme throughout Australia’s UPR was the unacceptable level of disadvantage experienced by Aboriginal and Torres Strait Islander Peoples , with 50 of the countries that spoke during the interactive dialogue referring to issues affecting Aboriginal and Torres Strait Islander peoples. [15] Since its appearance the Australian Government ...

On 25 June 2012, the Australian Parliament passed legislation to establish Australia’s first National Children’s Commissioner. The Commissioner will be a member of the Australian Human Rights Commission.