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Rights and Freedoms9 July 2019Publication
Factsheet: Guide to the protections for freedom of religion (2019)
There are a number of protections for freedom of religion in Australian law. At the federal level, a person may make a complaint to the Australian Human Rights Commission or to the Fair Work Commission about discrimination on the basis of religion that occurs in the context of employment. -
Complaint Information Service29 July 2013Webpage
Complaints under the Sex Discrimination Act: Gender Identity
Learn everything you need to know about making a complaint regarding sex discrimination and harassment to the Australian Human Rights Commission. -
Disability Rights14 December 2012Webpage
DDA conciliation: Goods, services and facilities
A woman who uses a wheelchair complained that when she took her 11 year old nephew to a museum as part of an interstate family holiday, he was denied access to important parts of the collection on the basis of her disability. Children under 12 were required to be accompanied by an adult; access to some of the exhibits was not feasible for the complainant because of her disability; and the respondent had declined a request to permit the boy to be accompanied by a museum staff member instead. -
14 January 2021Conciliation register
2019-05-05
The complainant has anxiety and was a student with the respondent university. She advised the faculty granted her an extension to submit an assignment which she sought to accommodate her disability. The complainant alleged that she was subsequently sent a discriminatory email by the subject coordinator. The complainant alleged she was awarded a fail grade for the subject after alleging the subject ... -
Complaint Information Service29 July 2013Webpage
Complaints under the Sex Discrimination Act: Intersex Status
Learn about sex discrimination laws in relation to intersex status and employment, education, accommodation and accessing or using services. -
14 December 2012Book page
HREOC Annual Report 2003-2004 : Appendices
The International Labour Organisation Convention 111 deals with discrimination in employment and occupation. Australian adherence to this Convention provides that all people have the right to equal treatment in employment and occupation without discrimination on the basis of: -
14 December 2012Book page
Mature Workers: 4. Help for Employers
Tackling discrimination and harassment in the workplace is legal obligation for all employers – but it’s also good for business. It can help you get the best for person for the job and reduce the potential for costly complaints and disruptions. -
Complaint Information Service25 July 2013Webpage
Complaints under the Sex Discrimination Act: Sexual Orientation
Learn about sex discrimination laws in relation to sexual orientation and employment, education, accommodation and accessing or using services. -
21 May 2020Conciliation register
2018-11-17
The complainant’s son is legally blind and attended the respondent public primary school. She alleged she had asked the school to install Tactile Ground Surface Indicators (TGSIs) at the top and bottom of stairs and other relevant points to enable her son to navigate the environment independently and safely. She alleged the school failed to do this. She also alleged her son was unable to ... -
14 December 2012Book page
Annual Report 2002-2003: Chapter 2
The Complaint Handling Section (CHS) is responsible for investigating and conciliating complaints lodged under federal anti-discrimination and human rights law. Accordingly, the CHS plays a key role in fulfilling the Commission’s objective of delivering an Australian society in which human rights are protected. -
14 December 2012Book page
Annual Report 2002-2003: Appendices
The International Labour Organisation Convention 111 deals with discrimination in employment and occupation. Australian adherence to this Convention provides that all people have the right to equal treatment in employment and occupation without discrimination on the basis of: -
Asylum Seekers and Refugees23 October 2019Publication
Use of force in immigration detention
The issue of the use of force in immigration detention has been raised in a range of complaints against the Department of Home Affairs received by the Commission. This report deals thematically with 14 complaints. -
Complaint Information Service14 December 2012Webpage
Responding to complaints
Information for people and organisations responding to complaints -
14 December 2012Book page
Report on performance - Annual Report 2011-2012: Australian Human Rights Commission
We have developed Key Performance Indicators (KPIs) and standards that form the basis for ongoing assessment of the complaint service. These indicators, and our performance in 2011-12 in relation to these indicators, are summarised below. In comparison with the last reporting year, the Service has seen a level of improvement across all KPIs. -
Complaint Information Service14 December 2012Publication
ADR in the context of Anti-Discrimination and Human Rights Law(2000)
The aim of this paper is to examine the use of Alternative Dispute Resolution [3] (ADR) in the context of the administration of complaints under anti-discrimination and human rights law. -
14 December 2012Book page
Report on performance
We have developed key performance indicators which form the basis for ongoing assessment of the complaint service. These indicators, and our performance in 2010-11 in relation to these indicators, are summarised below. Timeliness. Our stated performance standard is for 80% of complaints to be finalised within 12 months of receipt. In 2010-11, we finalised 94% of matters within 12 months. The average time from lodgement to finalisation of a complaint was 5.8 months. Conciliation rate. Our stated performance standard is for 30% of finalised complaints to be conciliated. -
Sex Discrimination20 May 2016Webpage
List of Support Services
If you feel unsafe now, phone 000 . You can contact police regarding any sexual harassment, sexual assault or bullying that involves criminal conduct. If you are participating in the Independent Review into Commonwealth Parliamentary Workplaces and at any stage become distressed or require additional support from someone not involved in the Review, please call the Commonwealth Parliamentary ... -
Disability Rights14 December 2012Webpage
Conciliated cases: transport
A woman who has epilepsy and uses a seizure alert dog complained that she had not been permitted to have her assistance dog travel with her on public transport. -
11 September 2020Conciliation register
2019-01-03
The complainant has Post-Traumatic Stress Disorder (PTSD) and other cognitive impairments and resided in community housing operated by the respondent non-government organisation. He said he found it difficult to complete forms, write letters or understand lengthy written information because of his disability. He alleged staff of the organisation refused to provide him with assistance to lodge ... -
Disability Rights14 December 2012Speech
The Role of Public Inquiries in eliminating disability discrimination
Introduction Distinctive features of the DDA Definition of disability Standards Limits of standards Action plans Focus of legislation on long term and large scale change Exemptions Complaint processes Courts and the role of anti-discrimination agencies
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