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10 February 2021Conciliation register
2020-01-06
The complainant alleged the respondent club told him he was not permitted to use his mobility scooter inside club premises and would need to leave it at the club entrance. He said the club offered him the use of a wheelchair, but this was not suitable as he is unable to walk without assistance or transfer to and from the wheelchair independently. He alleged that despite being informed of this, the ... -
2 July 2021Conciliation register
2020-06-01
The complainant is blind and unable to read information on signs and notification screens. He alleged he was refused sighted-guide assistance at a station to enable him to find and make his way to a platform. The respondent public transport provider considered that its station staff and conductors offer passengers with disability sufficient assistance to access station facilities, including ... -
14 December 2012Book page
Annual Report 2001-2002: Appendix 6
The Commission’s Performance Management Scheme provides a framework to manage and develop our staff to achieve our corporate objectives. There have been two cycles completed since its implementation on 1 July 1999. The scheme provides regular and formal assessment of an employee’s work performance and allows for access to training and skill development. -
Disability Rights14 December 2012Webpage
Disability Discrimination Bill 1992: Explanatory memorandum
Part 1: Preliminary Clause 1 - Short Title Clause 2 - Commencement Clause 3- Objects Clause 4 -Interpretation Clause 5 - Disability discrimination Clause 6 - Indirect disability discrimination Clause 7 - Disability discrimination palliative and therapeutic devices and auxiliary aids Clause 8 - Disability discrimination interpreters. readers and assistants Clause 9 - Disability discrimination - guide dogs. -
14 December 2012Book page
Resolving discrimination and human rights issues - Annual Report 2009-2010: Australian Human Rights Commission
Our complaints process provides a way in which individuals and groups can voice and resolve disputes about discrimination and human rights. Our complaint work is also central to our role in protecting and promoting human rights and complements our policy and education work. The number and type of complaints we receive often highlight systemic discrimination problems. We use this information to help address the underlying factors that lead to discrimination – developing education programs or suggesting policy reforms for workplaces, service providers, educational institutions and others. -
14 December 2012Book page
Annual Report 2008-2009: Chapter 4
Federal human rights and anti-discrimination law provides for the Commission to investigate and resolve complaints of alleged discrimination and breaches of human rights. The Commission’s complaint work is central to its role in protecting and promoting human rights and complements the Commission’s policy and education functions. The Commission’s complaint process provides an effective, efficient and accessible means by which individuals and groups can voice and resolve disputes about discrimination and human rights. -
Commission – General18 February 2022Publication
Annual Report 2020-2021
This Annual Report sets out the performance of the Australian Human Rights Commission in the 2020–2021 financial year. -
Complaint Information Service7 May 2019Webpage
Conciliation – how it works
Many complaints that the Australian Human Rights Commission receives are resolved through conciliation. Conciliation is an informal, flexible approach to resolving complaints – matters can be settled by an exchange of letters, a telephone negotiation between the Commission and the people involved, a telephone conciliation conference or a face to face conciliation conference. We will discuss with you the best way to try and resolve the complaint and what sort of outcome you are seeking. -
14 December 2012Book page
Annual Report 2001-2002: Chapter 2
The 2000-01 reporting year was a year of consolidation for the Commission’s Complaint Handling Section (CHS) following the legislative changes to the complaint handling function in April 2000. -
Complaint Information Service14 December 2012Webpage
Complaints - Charter of Service
Charter of Service Australian Human Rights Commission National Information Service • Investigation and Conciliation Service Download in Word (133.92 KB) Download in PDF (121.12KB) Table of contents What we do Our service commitment How you can help us Compliments and general suggestions for improvement Raising concerns about our service Our contact information What we do The Australian Human ... -
Legal14 December 2012Webpage
Information concerning Australia and the International Convention on the Elimination of All Forms of Racial Discrimination (ICERD) (2010)
Recommendation 2: That the proposed Joint Parliamentary Committee on Human Rights be empowered to make recommendations in relation to the implementation of ICERD Committee Concluding Observations. -
Disability Rights14 December 2012Speech
The continuing battle for equal rights for people with a disability
I have to admit that two months ago when I took the title " The Disability Discrimination Act and the continuing battle for equal rights for people with a disability" for my paper today I was not attaching great importance to the precise words of that title. -
Children's Rights7 April 2013Project
Discrimination: Don't cop it!
Discrimination. Don't cop it! You don’t have to put up with being treated unfairly because you’re young. There are laws to protect you against discrimination, harassment and bullying. These laws apply right across Australia. If you have a complaint, the Australian Human Rights Commission can look into it. We will talk to the people involved and help you work out a solution. Our aim is to help you ... -
Complaint Information Service14 December 2012Webpage
Complaints about discrimination in employment
Learn about discrimination in the workplace, what your rights are, and what happens after you make a complaint to the Commission. -
6 February 2024Conciliation register
2022-10-13
The complainant was a student of the respondent vocational training body. She alleged the training body informed her that due to her pregnancy, she would not be permitted to participate in a module with potentially distressing content, and that she could not complete three mandatory practical components of the course until six months post-partum. On being advised of the complaint, the training ... -
13 November 2014Book page
People and performance
Organisational excellence The Commission is accredited as an ‘A status’ national human rights institution (NHRI) by the International Coordinating Committee (ICC) of National Institutions for the Promotion and Protection of Human Rights. The ICC is responsible for accrediting new NHRIs, as well as re-accrediting existing NHRIs every five years, according to a rigorous and transparent process ... -
Disability Rights14 December 2012Webpage
Know your rights about disability discrimination and harassment
Disability discrimination is when a person with a disability is treated less favourably than a person without the disability in the same or similar circumstances. -
Disability Rights14 December 2012Webpage
DDA conciliation: employment
A man who had applied for a managerial position complained that he had been unsuccessful because of a previous back injury and workers compensation claims. -
Asylum Seekers and Refugees26 July 2019Publication
Ms BK, Ms CO and Mr DE on behalf of themselves and their families v Commonwealth of Australia (Department of Home Affairs)
The Australian Human Rights Commission has conducted an inquiry into three complaints arising from the practice of the Australian Government of sending to Nauru families with young children who arrived in Australia seeking asylum. -
Disability Rights14 December 2012Speech
Advancing equality in education and beyond
Allow me to begin by acknowledging the people of the Wurundjeri nation, the traditional owners of the land on which we meet, and pay my respects to their elders both past and present.
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