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The complainant is blind and has a guide dog. He claimed he was unable to safely cross a street near his home because although there was a pedestrian safety zone, there was no way for him to detect the location of the zone. He said he had asked his local council on several occasions to address the issue with no result. The local council advised it was aware of the complainant's concerns but…

The complainant has a vision impairment and is accompanied by a guide dog. He alleged that drivers engaged by the respondent ride-share company declined to drive him and his guide dog on multiple occasions. He claimed the drivers originally accepted his trip, but once he requested the passenger seat be moved forward to accommodate his guide dogs, the drivers rejected his trip and directed…