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The complainant is Aboriginal and alleged that, during a conversation in the dining room of a hotel, the respondent, whom she knew in a professional capacity, made derogatory comments about Aboriginal people and referred to them as ‘gins’ and ‘coloured people’. The complainant said she found the comments and the terms used to describe Aboriginal people offensive and intimidating. The…

The complainant is deaf and worked for the respondent vocational training provider. He alleged that his employer and his manager discriminated against him on the ground of his disability, including by excluding him, failing to install visual fire alarms throughout the premises and failing to install a visual doorbell to the staff room. On being advised of the complaint, the respondents…

The complainant alleged that the respondent software business terminated his employment in a sales role three weeks after recruiting him because of his criminal record. The complainant said he had left his employment with another employer to take up the position with the business. The complainant was charged with, but not convicted of, assault and domestic violence related offences six years…

The complainant was employed as a manager at a gym. She alleged the gym’s owner sexually harassed her, including by inviting her to travel with him, noting his wife would not mind, and inviting her to move in with him if she ever broke up with her partner. The respondent had sold the gym before the complaint was lodged with the Commission. The gym’s former owner denied the allegations but…

The complainant has muscular dystrophy and has difficulty walking. He alleged he was unable to access the respondent supermarket outlet because there was a high step at the front entrance and the accessible entrance was locked. The supermarket advised that, in response to the complaint, it would keep the accessible entrance open during business hours. The complaint was resolved with an…

The complainant is 70 years of age and was employed as a coordinator at the respondent childcare provider. She claimed her manager fabricated concerns about her performance and the organisation placed her on a performance management plan. She alleged her manager and the company were pressuring her to resign because of her age. The company claimed genuine concerns were held about the…

The complainant applied for a position as a support worker with the respondent community organisation. She said the organisation withdrew an offer of casual employment once aware of her criminal record.The complainant had been convicted of common assault on three occasions with the most recent conviction occurring eight years earlier. On being advised of the complaint the community…

The complainant says he is homosexual and worked as a dispute officer with the respondent bank. He alleged a colleague made numerous comments about his sexuality and asked him if he was sexually involved with another male colleague. The complainant said he told his colleague that the comments made him uncomfortable and asked him to stop. He alleged his colleague did not take his request…

The complainant worked for the respondent real estate agency and alleged her manager sexually harassed her, including by touching her on the legs and thighs, massaging her shoulders and making sexually explicit comments. She alleged that after she complained about the conduct, the agency victimised her by removing her from two projects as lead agent and performance managing her. She further …

The complainant contacted the respondent company for service because she was experiencing problems with appliances she had purchased from the company. She claimed when she called the mobile number of the technician for the company to enquire about the status of the repair, she heard another male answer the phone and refer to her as ‘some bitch’ to the technician. She claimed the technician…

The complainant was employed as a store manager with the respondent retailer and injured his collar bone in a non-work-related incident. He said he was deemed unfit for any duties for four weeks and then fit for duties with restrictions on what weight he was able to lift. The complainant alleged the retailer and its owner would not allow him to return to work until he was fit to resume all…

The complainant has multiple chemical sensitivity syndrome and is employed in an administrative role with the respondent government department. She alleged the department did not direct her colleagues to avoid wearing scents, did not allow her to purchase products to remove lingering scents, did not let her block vents near her workspace and did not permit her to relocate to a different…

The complainant’s son has cerebral palsy, epilepsy, chronic lung disease and an intellectual disability and attended a public school for children with chronic and complex disability needs. The complainant alleged his son was spending too long travelling between school and home on the respondent department’s free transport service for children attending the school. He alleged that the…

The complainant is from China and claimed that when she contacted the respondent law enforcement agency to report an incident of domestic violence, she was not provided with a Mandarin language interpreter, despite requesting one. She alleged her claim was not adequately investigated and she was not assisted to find safe accommodation because she was unable to effectively communicate with

The complainants’ daughter has a form of Post-Traumatic Stress Disorder associated with spending her early years in an overseas orphanage. They alleged that the respondent private K-12 school failed to appropriately accommodate their daughter’s disability and that teachers unduly criticised and penalised their daughter because of behaviour associated with her disability. The complainants…

The complainant has an intellectual disability and is non-verbal. The complainant’s advocate alleged that the respondent organisation delivering support to persons with disability required the complainant to sign a service agreement before delivering one-to-one support as set out in her NDIS plan. As the complainant did not have capacity to sign the agreement because of her disability, she…

The complainant is Deaf and claimed that on several occasions his bank tried to communicate with him by telephone regarding his accounts. He claimed this required him to attend a branch in person to conduct his banking or to enlist the assistance of another person to communicate with the bank by telephone, meaning he needed to disclose his personal banking security information to that person…

The complainant is Aboriginal and worked as a cleaner at the respondent hotel. She alleged that, after a change of ownership, her shifts were reduced and eventually, she was not offered any work. She claimed the hotel did not offer any reasons for the reduction in her shifts, there was no downturn in business, no issues were raised about her performance and another Aboriginal cleaner was…