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30 September 2020Conciliation register
2019-02-03
The complainant has muscular dystrophy and has difficulty walking. He alleged he was unable to access the respondent supermarket outlet because there was a high step at the front entrance and the accessible entrance was locked. The supermarket advised that, in response to the complaint, it would keep the accessible entrance open during business hours. The complaint was resolved with an agreement ... -
30 September 2020Conciliation register
2019-02-04
The complainant has a number of medical conditions, including osteoarthritis, kidney stones, diabetes and depression. She alleged that during her employment with the respondent plant nursery, negative statements were made about her disability, including that her disability impacted negatively on her performance. The complainant claimed the nursery required her to undergo a fitness for duty process ... -
30 September 2020Conciliation register
2019-02-05
The complainant has an intellectual disability and is non-verbal. The complainant’s advocate alleged that the respondent organisation delivering support to persons with disability required the complainant to sign a service agreement before delivering one-to-one support as set out in her NDIS plan. As the complainant did not have capacity to sign the agreement because of her disability, she was ... -
30 September 2020Conciliation register
2019-02-06
The complainant has a limited ability to lift weight and move his arms due to undergoing a quadruple bypass to manage a heart condition. He erected a temporary pergola in his backyard, as he was unable to operate a different type of shade structure because of his disability. He alleged the respondent owners corporation failed to approve his application for the pergola as a reasonable adjustment ... -
30 September 2020Conciliation register
2019-02-07
The complainant is HIV+ and attended the respondent driving school in order to obtain a truck-driving licence. She said that she disclosed that she takes medication to manage her disability to the driving instructor while the two were driving as part of a one-to-one lesson. She alleged the instructor told her she had put the lives of everyone who had been in the truck at risk, directed her to stop ... -
30 September 2020Conciliation register
2019-02-08
The complainant has an assistance animal that assists in managing an anxiety disorder. She alleged a staff member at the respondent café, where she was breakfasting with her family, told her she had to take her dog outside, despite the dog wearing a harness identifying it as an assistance animal. The complainant alleged the staff member’s aggressive manner led other patrons to become aggressive ... -
30 September 2020Conciliation register
2019-02-09
The complainant has an assistance animal to alleviate the effects of a number of disabilities, including social anxiety, Attention-Deficit and Hyperactivity Disorder and Post-Traumatic Stress Disorder. The complainant alleged staff at the respondent grocery store told her she was not allowed in with her dog, despite her explaining it was an assistance animal. The complainant said she was ... -
30 September 2020Conciliation register
2019-02-10
The complainant is Aboriginal and worked as a cleaner at the respondent hotel. She alleged that, after a change of ownership, her shifts were reduced and eventually, she was not offered any work. She claimed the hotel did not offer any reasons for the reduction in her shifts, there was no downturn in business, no issues were raised about her performance and another Aboriginal cleaner was also not ... -
30 September 2020Conciliation register
2019-02-11
The complainant advised she is a South Sea Islander and her husband and children are Aboriginal. She is 53 years of age and worked as an animal facility officer with the respondent local council. The complainant alleged that, during a conversation, a colleague referred repeatedly to ‘Abos’ and said words to the effect that ‘they are okay when they are not drunk’. She alleged that when seeking to ... -
30 September 2020Conciliation register
2019-02-12
The complainant worked as a sales assistant and then as a store manager with the respondent furniture company. She alleged that two male directors and a male colleague sexually harassed her over several years, including by drawing sexually explicit cartoons and showing them to her, telling her she needed a ‘boob job’, making comments of a sexual nature, telling sexually explicit stories and ... -
14 December 2012Book page
When the Tide Comes In: Towards Accessible Telecommunications for People with Disabilities in Australia
3.1 Introduction 3.2 Disability Discrimination Act 1992 3.2.1 Introduction 3.2.2 DDA Definitions 3.2.3 DDA Complaints 3.2.4 Intervention in Court Proceedings 3.2.5 DDA Disability Standards 3.2.6 Granting by HREOC of Temporary Exemptions 3.2.7 Action Plans 3.2.8 Conduct of Inquiries by HREOC 3.2.9 Advisory Notes and Guidelines 3.3 Telecommunications Act 1997 3.4 Telecommunications (Consumer Protection and Service Standards) Act 1999 3.5 Industry Regulation 3.5.1 Australian Communications Authority 3.5.2 Australian Communications Industry Forum 3.5.3 Telecommunications Industry Ombudsman Scheme -
14 December 2012Book page
Towards Accessible Telecommunications for People with Disabilities
4.1 Overview 4.2 Consumer Representation 4.2.1 Consumers' Telecommunications Network 4.2.2 Telecommunications and Disability Consumer Representation 4.2.3 Deaf Telecommunications Access and Networking 4.3 Disability Equipment Programs 4.4 National Relay Service 4.5 Any-to-any Text Connectivity 4.6 Telecommunications Disability Standard 4.7 Mobile Phones 4.7.1 Hearing Aid Interference 4.7.2 SMS for Deaf people 4.7.3 Emergency services 4.7.4 Access by People who are Blind 4.8 Miscellaneous Issues 4.8.1 Videocommunication 4.8.2 Payphones 4.8.3 Research and Development -
14 December 2012Book page
Towards Accessible Telecommunications for People with Disabilities
5.1 Europe and the UK 5.2 United States 5.2.1 Americans with Disabilities Act 5.2.2 Section 255 of the Telecommunications Act 5.2.3 Section 508 of the Rehabilitation Act 5.3 World Summit on the Information Society -
14 December 2012Book page
When the Tide Comes In: Towards Accessible Telecommunications for People with Disabilities in Australia
AAD, (2002a), Submission on the Australian telecommunications network, Inquiry of the Senate References Committee on the Environment, Communications, Information Technology and the Arts, Australian Association of the Deaf, Sydney, http://www.aph.gov.au/senate/committee/ecita_ctte/tele_network/submissions/sub68.rtf -
14 December 2012Book page
When the Tide Comes In: Towards Accessible Telecommunications for People with Disabilities in Australia
1G: First Generation. Describes the previous generation of mobile telephony. An example was the analogue-based AMPS system which predominated in Australia during the 1990s. 2G: Second Generation. Describes the current generation of mobile telephony. Examples are the GSM and CDMA technologies currently used in Australia and most other countries. 2.5G: Describes mobile telephony which is intermediate between 2G and 3G. An example is GPRS. 3G: Third Generation. Describes the next generation mobile communications. -
14 December 2012Book page
When the Tide Comes In: Towards Accessible Telecommunications for People with Disabilities in Australia
Home page of the Senate Inquiry into the Australian Telecommunications Network http://www.aph.gov.au/Senate/committee/ecita_ctte/tele_network/Index.htm -
Disability Rights14 December 2012Webpage
Responses to discussion paper on assistance animals (2003)
Disability Aid Dogs (MS Word) and second submission (MS Word) N.Terell Psychiatric Service Dogs Society T.Rogers G and D. Taylor N.Fahey Royal Guide Dogs Tasmania (MS Word) Blind Citizens Australia (RTF) J.Oliver (MS Word) Guide Dogs Victoria (MS Word) Association for the Blind W.A. Senator E.Abetz (MS Word) Assistance Dogs Australia submission (MS Word) and attachment (MS Word) A.C.T. -
Legal14 December 2012Webpage
Submissions in response to Application for Temporary Exemption: Taxi Council of Queensland, Taxi Council of Western Australia
Submissions in response to Application for Temporary Exemption: Taxi Council of Queensland, Taxi Council of Western Australia Accessible Public Transport Jurisdictional Committee (MS Word) South Australia Department for Transport, Energy and Infrastructure Australian Federation of Disability Organisations MS Word) Queenslanders with Disability Network (MS Word) PWD WA (MS Word) Vision Australia ... -
Legal14 December 2012Webpage
Notice of refusal of temporary exemption: Redline buses (2012)
By this instrument, the Australian Human Rights Commission has refused the application from Tasmanian Redline Coaches Pty Ltd trading as Tasmania’s Own Redline Buses (Redline) for an exemption pursuant to Part 33A of the Disability Standards for Accessible Public Transport 2002 (Transport Standards). -
Legal14 December 2012Webpage
Submissions in response to application for temporary exemption: Redline Buses
Submissions in response to application for temporary exemption: Redline Buses Office of the Anti-Discrimination Commissioner Tasmania (MS Word) Department of Infrastructure, Energy and Resources (MS Word 7) Paraquad Tasmania (MS Word) Public Interest Advocacy Centre (MS Word 7) J.Wardlaw Response to submissions: Redline (MS Word) ...
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