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In early 2011 the Australian Human Rights Commission celebrated 25 years of operation. It was an occasion for us to identify lessons from the past and to envision how we can work even more effectively to fulfil our statutory mandate to protect and promote human rights in Australia.

Appendices Appendix 2 – Complaint statistics Enquiries and complaints received In 2010-11 the Commission received 18 670 enquiries and 2 152 complaints which is similar to the average number of enquiries and complaints received over the past five years. • 38% of complaints were lodged under the Disability Discrimination Act • 21% of complaints were lodged under the Sex Discrimination Act • 20% of ...

Along with my colleagues at the Australian Human Rights Commission, I began the 2009–10 reporting year awaiting a report from what had been one of the largest public consultations in Australian history, the National Human Rights Consultation.

*Complaints in this category were not conciliable and therefore transferred from the Commission’s Complaint Handling Section to the Legal Section for further inquiry and possible reporting.

*Complaints in this category were not conciliable and therefore transferred from the Commission’s Complaint Handling Section to the Legal Section for further inquiry and possible reporting.

Our complaints process provides a way in which individuals and groups can voice and resolve disputes about discrimination and human rights. Our complaint work is also central to our role in protecting and promoting human rights and complements our policy and education work. The number and type of complaints we receive often highlight systemic discrimination problems. We use this information to help address the underlying factors that lead to discrimination – developing education programs or suggesting policy reforms for workplaces, service providers, educational institutions and others.

We have statutory responsibilities under these laws, including to investigate and conciliate complaints of alleged discrimination and breaches of human rights recognised under international conventions to which Australia is a party and to promote and protect these human rights generally.

We have statutory responsibilities under these laws, including to investigate and conciliate complaints of alleged discrimination and breaches of human rights recognised under international conventions to which Australia is a party and to promote and protect these human rights generally.

The Hon. Catherine Branson was appointed President of the Australian Human Rights Commission on 7 August 2008 and commenced her five year term on 14 October 2008. On 12 July 2009 she additionally became the Human Rights Commissioner.

The Hon. Catherine Branson was appointed President of the Australian Human Rights Commission on 7 August 2008 and commenced her five year term on 14 October 2008.