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Firstly, I would like to pass on apologies from the President of the Human Rights and Equal Opportunity Commission, The Hon. John von Doussa QC, who is presently interstate and unable to be here today. It goes without saying that he entirely endorses the purpose of this project and believes there should be more of it.

It is now 12 months since the introduction of WorkChoices radically restructured Australia’s industrial relations system. Today, I propose to reflect on the implications of WorkChoices for the Human Rights and Equal Opportunity Commission (HREOC) and to outline reforms HREOC believes are necessary to safeguard fairness and equality in the workplace.

I would like to begin by thanking the Australian Public Service Commission (APSC) for inviting me to address you today, and to thank you for your attendance.

Good morning everyone. I'm actually thinking of developing a theory of corporate management based on reactions to that introduction. For example, when I say good morning to first year university students, they echo "good morning" back to me; when I say good morning to politicians, they remain silent, lest they be misquoted; when I say good morning to management consultants, they write it down; and when I say good morning to web content strategists, they hurry off to turn it into a inaccessible bitmap image.

I follow this custom wherever I go to speak in public. I think recognising Australia 's indigenous peoples and their prior ownership of this land in this way is more than just good manners. It is an important part of recognising our diversity as a nation.

One day during the Christmas school holidays, my nine-year-old daughter came into the loungeroom, where I was relaxing with a glass of Scotch, and said: "Dad, the window won't pop up -- you have to come and fix it".

I am here today representing, firstly, the Australian Human Rights and Equal Opportunity Commission (HREOC), and, second, I'm here to represent at least 20% of the population, and 20% of your customers and users if you are a web developer or web content manager: of course, I'm referring to people who have a disability.

Sarah - not her real name - studied law at university. Not only did she earn a good law degree, she won the university medal. She also won competitions for mooting- conducting mock trials for those of you smart enough not to have chosen law as your profession. She could not get a job - or even an interview - with the Australian public service because she has a significant disability, including using a wheelchair, and some verbal communication issues.