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Complaint Information Service14 December 2012Webpage
Complaint Guides
The Australian Human Rights Commission is an independent third party which investigates complaints about discrimination and human rights breaches. It does not act as an advocate or legal representative for a party to a complaint. The complaint process is simple, free and flexible. Please click on the links below to view the outline of each one of them. -
19 September 2018Webpage
Complaints
We investigate and resolve complaints of discrimination and breaches of human rights. You can make a complaint no matter where you live in Australia. Our service is free, impartial and informal. -
Race Discrimination
29 October 2024WebpageMyths and misconceptions about Racism
We all have a role to play in building our own anti-racism skillset, and challenging myths and misconceptions about racism in Australia. -
2 October 2018Webpage
Make a complaint
The Australian Human Rights Commission investigates and conciliates complaints about discrimination and breaches of human rights. -
Race Discrimination
20 October 2017Webpage
Race Discrimination Guides
Guides and advice by the Australian Human Rights Commission The Commission may issue guidance and advice to assist persons and organisations with responsibilities under the legislation to avoid discrimination and meet their responsibilities. This guidance or advice is not legally binding regulation. Guides Race Hate and the Racial Discrimination Act (2016) At a glance: Racial vilification… -
Complaint Information Service14 December 2012Webpage
Information for people making complaints
The Australian Human Rights Commission (the Commission) has three areas of complaints we can investigate and resolve. They are: Claims of unlawful discrimination This includes complaints of discrimination, harassment and bullying based on a person’s: sex, including pregnancy, marital or relationship status (including same-sex de facto couples), breastfeeding, family responsibilities, sexual … -
Complaint Information Service18 September 2014Webpage
Information sheets for complaints
Complaints about racial, sex, disability and age discrimination Information for Complainants in Word (191.3 KB) Information for Complainants in PDF (120.36 KB) Information for Respondents in Word (177 KB) Information for Respondents in PDF (148 KB) Conciliation information in Word (179 KB) Conciliation information in PDF (184 KB) Complaints about breaches of human rights and other… -
Complaint Information Service14 December 2012Webpage
Complaints about discrimination in employment
Learn about discrimination in the workplace, what your rights are, and what happens after you make a complaint to the Commission. -
Children's Rights
11 March 2013WebpageGuides
Explore comprehensive guides on children's rights, including resources for students, teachers, and parents, provided by the Australian Human Rights Commission. -
14 December 2012Book page
HREOC Annual Report 2003-2004 : Chapter 4: Complaint Handling Section
The Complaint Handling Section (CHS) is responsible, through the President, for investigating and conciliating complaints lodged under federal anti-discrimination and human rights law. The CHS also delivers a Complaint Information Service. Accordingly, the CHS plays a key role in fulfilling the Commission's objective of delivering an Australian society in which human rights are protected. -
Race Discrimination
14 December 2012Webpage
Racial Discrimination Act complaints : Conciliated Outcomes examples
Under the Racial Discrimination Act 1975 it is unlawful to do any act involving a distinction, exclusion, restriction or preference based on race, colour, descent, or national or ethnic origin which has the purpose or effect of nullifying or impairing the recognition, enjoyment or exercise, on equal footing, of any human right or fundamental freedom in the political, economic, social, cultural or… -
Sex Discrimination
7 February 2020Publication
Community Guide to the Sexual Harassment National Inquiry Report 2020
Read the message from Kate Jenkins urging all employers to join her in creating safe, gender-equal and inclusive workplaces, no matter their industry or size. -
Rights and Freedoms
9 July 2019Publication
Factsheet: Guide to the protections for freedom of religion (2019)
There are a number of protections for freedom of religion in Australian law. At the federal level, a person may make a complaint to the Australian Human Rights Commission or to the Fair Work Commission about discrimination on the basis of religion that occurs in the context of employment. -
14 December 2012Book page
HREOC - Annual Report 2001 - 2002: Chapter 2: Complaint Handling Section
The Complaint Handling Section had a productive year investigating and conciliating complaints of alleged discrimination and human rights breaches; providing information to the public about federal anti-discrimination and human rights law through its Complaint Information Service and community education and liaison program; and providing complaint investigation and resolution skills training to… -
Legal
14 December 2012WebpageSubmission on Migration (2007)
(a) The Racial Discrimination Act 1975 (Cth) protects all people working in Australia from discrimination on the grounds of their race, colour, descent, immigrant status, or national or ethnic origin.[1] -
14 April 2022Conciliation register
2021-02-03
The complainant’s partner is blind and uses a guide dog. The complainant alleged the respondent airport did not have safe and convenient facilities for the watering and toileting of the guide dog. On being advised of the complaint, the airport indicated a willingness to try to resolve the complaint by conciliation. The complaint was resolved with an agreement that the airport will… -
Commission – General
3 July 2024SpeechNational Press Club Address - President Rosalind Croucher - 3 July
Free + Equal: safeguarding the rights of all Australians Emeritus Professor Rosalind Croucher AM FAAL FRSA FACLM(Hon) FRSN I would like to begin by acknowledging the traditional custodians of the land on which we are meeting today, and pay my respects to Elders past, present and emerging, and to any First Nations People attending in person or watching today’s broadcast. Commissioner… -
Legal
22 March 2024Speech
Probate and Lunatics: A Curious Cameo of Supreme Court History
ANZOA meeting Perspectives on Fairness Meeting of the Minds Emeritus Professor Rosalind Croucher AM President, Australian Human Rights Commission Acknowledgment I would like to begin my presentation by acknowledging the traditional custodians of the land where I am delivering my presentation today, the Gadigal people of the Eora nation, and pay my respects to the elders, past, present and… -
Education4 April 2016Webpage
Women's Rights
Women’s rights are human rights. Learn about gender equality and violence against women in Australia. -
14 December 2012Book page
HRC Report No.11
This is a report to the Attorney-General on inquiries made by the Human Rights and Equal Opportunity Commission into a complaint made under the Human Rights and Equal Opportunity Commission Act 1986 (Cth) (the Act) of discrimination in employment on the ground of age. The complaint was made by Ms Akiko Ishikuni against the Japan Travel Bureau (Australia) (JTB).