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The complainant attended the respondent film school to have a showreel recorded. She alleged the film director sexually harassed her during filming, including by saying "yes I am big… it's big alright… am I in?’. She claimed the film school did not respond to her complaint about the director’s conduct. On being advised of the complaint the respondents indicated a willingness to try to resolve the ...

The complainant is a leg amputee and uses a wheelchair. He claimed toilet facilities operated by the respondent local council were inaccessible. The local council advised it had taken a number of steps to increase the accessibility of facilities under its purview. The local council advised it had made available on its website information about accessibility in the local government area, including ...

The complainant’s 10-year-old son has anxiety and processing speed difficulties and attended the respondent public primary school. The complainant alleged the school discriminated against her son on the ground of disability including by failing to develop a behaviour support plan, allowing him to be bullied, suspending him on a number of occasions and restricting his hours of attendance. She also ...

The complainant has bipolar disorder and has been employed as a case worker with the respondent government agency for over ten years. She said she informed the agency of her disability when she started working for the agency. The complainant advised that on one occasion, a client engaged in challenging behaviour and she responded inappropriately by swearing at the client. She said she discussed ...

The complainant was employed by the respondent cleaning and maintenance service to perform pool and yard maintenance duties in a remote location. She informed the company she was pregnant because she was experiencing severe morning sickness and was concerned at the potential risk of heavy lifting and use of chemicals. The company allowed her to perform administrative duties during her pregnancy in ...

The complainant was placed with the respondent food services and utilities management company by a labour-hire company. She claimed she was encouraged to apply for permanent employment with the company but her application was unsuccessful and she was banned from the premises because of her criminal record. The complainant had been convicted of traffic infringements, trespassing and providing ...

The complainant has a genetic disorder characterised by hormone imbalance. He alleged the respondent insurer rejected his application for income protection insurance because of his medical condition and his disclosure that he had seen a counsellor following a relationship break down. On being notified of the complaint, the insurer indicated a willingness to try to resolve the complaint by ...

The complainant’s four-year-old daughter has autism. The complainant and her family booked a holiday on a cruise operated by the respondent cruise company. The complainant said she made enquiries about her daughter attending the cruise’s child activity centre given she still uses nappies because of her disability and claimed she was informed the centre did not accept children who still wore ...

The complainant sought to enrol her two youngest children at the respondent K-12 private school, which their older siblings already attended. She alleged the school refused her daughter’s enrolment because she has autism without taking steps to assess her support needs and refused to enrol her brother because of his association with her. On being advised of the complaint, the school agreed to ...

The complainant has post-stroke hemiplegia, aphasia and depression, and has an assistance animal. He booked a two-night stay with the respondent resort, which would cost approximately $350 and was informed shortly before he was due to check-in that a $150 fee would apply because he was accompanied by an assistance animal. The complainant said he asked to see a copy of the relevant policy but it ...