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14 January 2021Conciliation register
2019-05-19
The complainant attended the respondent film school to have a showreel recorded. She alleged the film director sexually harassed her during filming, including by saying "yes I am big… it's big alright… am I in?’. She claimed the film school did not respond to her complaint about the director’s conduct. On being advised of the complaint the respondents indicated a willingness to try to resolve the ... -
13 December 2019Conciliation register
2018-10-07
The complainant is a leg amputee and uses a wheelchair. He claimed toilet facilities operated by the respondent local council were inaccessible. The local council advised it had taken a number of steps to increase the accessibility of facilities under its purview. The local council advised it had made available on its website information about accessibility in the local government area, including ... -
Rights and Freedoms13 May 2022Speech
Whither human rights and freedoms protections in Australia?
As I reflect on the past two years, it is clear that the pandemic has brought a renewed national focus on the importance of centralising considering rights and freedoms during times of crisis — a greater ‘rights consciousness’. -
Sex Discrimination3 May 2021Publication
Change the Routine: Independent Review into Gymnastics in Australia
Placing the voices of children and young people and their families at the centre, this report outlines the Commission’s key findings and presents 12 recommendations for whole of sport change. -
10 February 2021Conciliation register
2019-07-03
The complainant’s 10-year-old son has anxiety and processing speed difficulties and attended the respondent public primary school. The complainant alleged the school discriminated against her son on the ground of disability including by failing to develop a behaviour support plan, allowing him to be bullied, suspending him on a number of occasions and restricting his hours of attendance. She also ... -
26 September 2019Conciliation register
2018-02-04
The complainant has bipolar disorder and has been employed as a case worker with the respondent government agency for over ten years. She said she informed the agency of her disability when she started working for the agency. The complainant advised that on one occasion, a client engaged in challenging behaviour and she responded inappropriately by swearing at the client. She said she discussed ... -
Complaint Information Service14 December 2012Webpage
Understanding and preparing for conciliation - Human rights and ILO
The following information is provided to assist advocates and lawyers understand and participate in the Commission's conciliation process. If you have any questions about this information, please contact the officer who is handling your client's complaint. -
Complaint Information Service16 September 2021Webpage
Fact Sheet: Respect@Work - Changes to the Sex Discrimination Act 1984 and the Australian Human Rights Commission Act 1986
On 11 September 2021 the Sex Discrimination and Fair Work (Respect at Work) Amendment Act 2021 (Cth) (the Act) came into effect. The Act makes important amendments to the Sex Discrimination Act 1984 (Cth) (the SDA) which were recommended by the Australian Human Rights Commission in the Respect@Work: National Inquiry into Sexual Harassment in Australian Workplaces. -
Complaint Information Service14 December 2012Webpage
Complaints under the Age Discrimination Act
Learn how the Age Discrimination Act makes it illegal to treat a person unfairly due to their age, including younger people and older people. -
Complaint Information Service14 December 2012Webpage
Complaints under the Racial Discrimination Act
Learn about the Racial Discrimination Act, which makes it illegal to treat people unfairly due to their race, colour, ethnic origin or immigrant status. -
21 May 2020Conciliation register
2018-11-05
The complainant was employed by the respondent cleaning and maintenance service to perform pool and yard maintenance duties in a remote location. She informed the company she was pregnant because she was experiencing severe morning sickness and was concerned at the potential risk of heavy lifting and use of chemicals. The company allowed her to perform administrative duties during her pregnancy in ... -
Complaint Information Service14 December 2012Webpage
Complaints under the Disability Discrimination Act
Disability discrimination happens when a person with a disability is treated less favourably than a person without the disability in the same or similar circumstances. For example, it would be ‘direct disability discrimination’ if a nightclub or restaurant refused a person entry because they are blind and have a guide dog. -
16 March 2022Conciliation register
2020-12-06
The complainant was placed with the respondent food services and utilities management company by a labour-hire company. She claimed she was encouraged to apply for permanent employment with the company but her application was unsuccessful and she was banned from the premises because of her criminal record. The complainant had been convicted of traffic infringements, trespassing and providing ... -
27 September 2019Conciliation register
2018-08-05
The complainant has a genetic disorder characterised by hormone imbalance. He alleged the respondent insurer rejected his application for income protection insurance because of his medical condition and his disclosure that he had seen a counsellor following a relationship break down. On being notified of the complaint, the insurer indicated a willingness to try to resolve the complaint by ... -
Complaint Information Service14 December 2012Webpage
Understanding and preparing for conciliation - Unlawful Discrimination
Learn how the Commission uses the process of conciliation when addressing complaints made by the public regarding incidences of unlawful discrimination. -
27 September 2019Conciliation register
2018-08-08
The complainant’s four-year-old daughter has autism. The complainant and her family booked a holiday on a cruise operated by the respondent cruise company. The complainant said she made enquiries about her daughter attending the cruise’s child activity centre given she still uses nappies because of her disability and claimed she was informed the centre did not accept children who still wore ... -
21 January 2020Conciliation register
2018-05-04
The complainant sought to enrol her two youngest children at the respondent K-12 private school, which their older siblings already attended. She alleged the school refused her daughter’s enrolment because she has autism without taking steps to assess her support needs and refused to enrol her brother because of his association with her. On being advised of the complaint, the school agreed to ... -
11 September 2020Conciliation register
2019-01-08
The complainant has post-stroke hemiplegia, aphasia and depression, and has an assistance animal. He booked a two-night stay with the respondent resort, which would cost approximately $350 and was informed shortly before he was due to check-in that a $150 fee would apply because he was accompanied by an assistance animal. The complainant said he asked to see a copy of the relevant policy but it ... -
Rights and Freedoms3 March 2023Speech
Making rights a reality: the need for a Human Rights Act for Australia
This presentation, on International Human Rights Day, advances the case for a Human Rights Act for Australia, reflecting on experiences during COVID and the difference a Human Rights Act may have made. -
Complaint Information Service14 December 2012Webpage
Complaints under the Sex Discrimination Act
The Sex Discrimination Act 1984 (Cth) (the SDA) makes it against the law to treat you unfairly because of your: sex; gender identity; intersex status; sexual orientation; marital or relationship status (including same-sex de facto couples); family responsibilities; because you are pregnant or might become pregnant; because you are breastfeeding.
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