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Background and Purpose Disability Statistics DDA Telecommunications Complaints Technology and Service Access Fixed Line Telephony Cellular Mobile Telephony Internet Connectivity Next Generation Networks Policy and Regulation Telecommunications Act 1997 TCPSS Act 1999 Disability Discrimination Act Consumer Representation and Consultation Major Issues for People with disabilities Disability Equipment Programs Any-to-any Text Connectivity Telecommunications Disability Standard Mobile Phones Videocommunication Payphones Overseas Developments Conclusion

The Unlocking Doors Project was a series of forums, workshops and consultations conducted by the Human Rights and Equal Opportunity Commission throughout 2006, which brought Muslim peoples and communities in New South Wales and Victoria into a dialogue with Police. This dialogue sought to strengthen Muslim peoples’ relationship with law enforcement agencies and build on the capacity of the police to respond to the incidents of racial and religious hatred and abuse currently being experienced by Muslim peoples.

* When complaints under the Racial, Sex & Disability Discrimination Acts are terminated, the complainant may apply to have the allegations heard and determined by the Federal Court or the Federal Magistrates Service. ** Complaints under the Human Rights & Equal Opportunity Commission Act concerning discrimination in employment or a breach of human rights, which cannot be conciliated, cannot be taken to the Federal Court.

These notes summarise three separate consultations attended by a total of 34 staff of the NSW Department of Education and Training. The staff consisted of Anti-Racism Contact Officers, Community Information Officers and primary and secondary teachers. The meetings were organised by the Department and facilitated by Omeima Sukkarieh and attended by Meredith Wilkie or Edwina Rankin from HREOC.

a. Provided by law? Is the limitation provided for by legislation or regulations? Is it set out with sufficient certainty? b. A lawful objective? Does the limitation pursue one of the objectives set out in the Covenant such as protecting rights and freedoms of others or protecting public health and safety? c. Necessary? Is the limitation necessary and proportional to the pursuit of its lawful objective? Could the objective be achieved by less restrictive or intrusive means? d. Non-discriminatory? Does the limitation apply without invidious discrimination?

The Australian Human Rights Commission is independent from government and established by legislation. We strive to resolve complaints, encourage positive law reform and build a shared awareness and recognition of freedoms and rights throughout Australia. We operate under the Australian Human Rights Commission Act 1986 (Cth) as well as federal laws that seek to ensure freedom from discrimination on ...

o The "privative clause" case. o The "Kevin and Jennifer" case. o the "Tampa" case (Federal Court, Full Federal Court and High Court). o the "Catholic Bishops" or "IVF" case in the High Court.

This report deals with complaints by four pilots who were compulsorily retired at age 60 from their employment with a major airline. The complainants submitted that the decision, taken pursuant to company policy, constituted discrimination on the ground of age . The respondent submitted that the age restriction was an inherent requirement of the job based on safety and operational considerations and did not amount to discrimination. Attempts to conciliate the complaints were unsuccessful.

I have pleasure in presenting the Annual Report of the Australian Human Rights Commission for the period ending 30 June 2009, pursuant to section 45 of the Human Rights and Equal Opportunity Commission Act 1986. The report has been prepared in accordance with the requirements of section 70 of the Public Service Act 1999.