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The purpose of this resource is to explain how people with a disability benefit from good design and construction and why precise application of relevant technical specifications is necessary to achieve the greatest level of access for the greatest number of people.

In 2015 the Australian Human Rights Commission engaged EY Sweeney to conduct qualitative research to supplement the 2014 quantitative national prevalence survey.

In response to ongoing community criticism of experiences of care, in 2004, the Mental Health Council of Australia (MHCA) and the Brain and Mind Research Institute (BMRI, University of Sydney), in association with HREOC initiated a new national review – the subject of this report. The goal of this review was to capture the current critical themes in mental health care from the perspective of those who use and deliver its services on a daily basis. Not for Service is based on national data collected from 2003 to 2005 and utilises a combination of qualitative and quantitative methods. Our goal was to determine the key concerns of those who have recently sought primary care or specialist mental health services. Additional information was provided by health professionals, non-government organisations and other private health care providers. The nature of the partnership between the MHCA, BMRI and HREOC meant that a particular emphasis was placed on collection of data relevant to the human rights of those with mental health problems.

The low rate of employment of people with disability in the Australian Public Service (APS) is unsatisfactory in terms of the government’s broader objectives, and from the Australian Human Rights Commission’s perspective in terms of the right to work of people with disability. The Australian Human Rights Commission (the Commission) sees the wider use of accessible Information and Communications Technology (ICT) as necessary to improving the APS performance on the employment of people with disability.