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The complainant alleged the respondent charitable organisation withdrew an offer of employment after she disclosed her pregnancy. On being advised of the complaint, the organisation agreed to participate in conciliation. The complaint was resolved with an agreement that the organisation pay the complainant $5,000. The organisation acknowledged the complainant was provided with inadequate ...

The complainant’s son has Autism Spectrum Disorder and has an assistance dog to help him manage the effects of his disability. She alleged the respondent motel refused a booking for the family if her son was accompanied by his assistance dog. On being notified of the complaint, the motel agreed to participate in a conciliation process. The complaint was resolved after the motel acknowledged its ...

The complainant’s son is an Australian citizen who was born outside Australia. She alleged he was unable to be considered for an internship with the respondent engineering company because he was born outside Australia. The engineering company said it had obligations to its stakeholders that required strict recruitment processes. However, after considering the issues raised in the complaint, the ...

The complainant is 17 years of age. He claimed the respondent property management company required his partner and his father to sign a lease on his behalf because he is under 18 years of age. On being advised of the complaint, the property management company agreed to participate in conciliation. The complaint was resolved with an agreement that the property management company release the ...

The complainant has autism spectrum disorder and Tourette's Syndrome and was studying speech pathology at the respondent university. She claimed the university advised her it could not find her a placement unless she could overcome her cough/tic. The complainant said she felt she had no option but to transfer to a different university. On being advised of the complaint, the university agreed to ...

The complainant was employed as a manager at a gym. She alleged the gym’s owner sexually harassed her, including by inviting her to travel with him, noting his wife would not mind, and inviting her to move in with him if she ever broke up with her partner. The respondent had sold the gym before the complaint was lodged with the Commission. The gym’s former owner denied the allegations but agreed ...

The complainants’ son is blind and was enrolled in Year 12. The complainants claimed that the respondent state government education standards and assessment authority declined to allow their son the use of a person to assist him tactually interpret diagrams for his final maths exam. They claimed that their son had been provided this adjustment in previous exams. On being advised of the complaint ...

The complainant has a hearing impairment and is unable to communicate by telephone. She alleged she was unable to apply for a position as waiter/kitchen-hand with the respondent café because the online advertisement sought ‘voice only’ applications. The café owner advised she has dyslexia and sought ‘voice only’ applications to accommodate her disability. The complaint was resolved when the café ...

The complainant is Chinese and was working on a landscaping job at a client's residential address. He claimed the respondent, who is his client's neighbour, approached him and complained about the type of trees being planted and the conversation became heated. The complainant alleged the respondent shouted at him 'Don't let me see you here again! Get f**king out of my country you liar'. The ...

The complainant has rheumatoid arthritis and requires medication for her condition. She travelled on a long-haul international flight with the respondent airline and claimed the airline did not provide her with ice-packs to keep her medication cold despite this being arranged prior to the flight. She claimed that, as a result, her medication was not usable and she was unable to take her medication ...

The complainant is Aboriginal and alleged that, during a conversation in the dining room of a hotel, the respondent, whom she knew in a professional capacity, made derogatory comments about Aboriginal people and referred to them as ‘gins’ and ‘coloured people’. The complainant said she found the comments and the terms used to describe Aboriginal people offensive and intimidating. The respondent ...

The complainant has a vision impairment and has an assistance animal. She alleged a staff member of the respondent restaurant asked her to leave when he saw her assistance animal. The complainant said she attempted to explain to the staff member the role of her assistance animal but ultimately decided to leave the restaurant with her friends. On being advised of the complaint, the restaurant ...

The complainant was employed by the respondent government agency in the role of Senior Risk Manager. He injured his right knee, making it difficult for him to drive the long distance required to travel between work and home. The complainant claimed the agency declined his requests for adjustment, including assistance to travel to and from work or the ability to work from home. He said he felt he ...

The complainant has bilateral trans-tibial (below-the-knee) amputations. He claimed ramps at the respondent café were temporarily blocked off and he slipped and nearly fell trying to access the café via steep stairs. The café confirmed ramp access had been temporarily unavailable and indicated a willingness to participate in conciliation. The complaint was resolved. The café apologised to the ...

The complainant has Autism Spectrum Disorder, Post-traumatic Stress Disorder, and depression. She resided in a caravan park and sought permission to have an assistance dog reside with her. The caravan park declined the request, citing its ‘no pets’ policy for guests and residents. On being advised of the complaint the business indicated a willingness to participate in conciliation. The complaint ...

The complainant has a number of disabilities, including a vision impairment. She claimed that she was unable to independently access the respondent government agency's online services because the agency required her to sign in using a security code provided by text message instead of the previously used security questions. The complainant claimed she was unable to use a smart phone to access the ...