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14 April 2022Conciliation register
2020-02-04
The complainant has a back and leg injury and anxiety and has a carer. She advised she lived in public housing that was not appropriate for someone with her disability and could not appropriately accommodate a carer. She alleged the public housing provider failed to action her request for appropriate housing. On being advised of the complaint, the relevant government department indicated a ... -
14 December 2012Book page
A Bad Business - Foreword
In a modern workforce where men and women work side by side it is important that employers protect their employees from unwanted behaviour that is not only harmful to the employee involved but also unprofessional and unproductive for the workplace. Sexual harassment is one form of unwanted behaviour that attempts to exclude individuals from the workplace by focusing on the sex of the person involved. Sexual harassment can happen in many different situations but overwhelmingly the complaints we receive involve the workplace. -
14 December 2012Book page
Mature Workers: 4. Help for Employers
Tackling discrimination and harassment in the workplace is legal obligation for all employers – but it’s also good for business. It can help you get the best for person for the job and reduce the potential for costly complaints and disruptions. -
Complaint Information Service14 December 2012Publication
ADR as a tool for social change: a discussion (2008)
Human rights and anti-discrimination law in Australia, as in many countries in the Asia Pacific, provides for complaints about discrimination and violations of human rights to be resolved by conciliation. The use of Alternative Dispute Resolution (ADR) in this context has been criticised. In particular, it has been claimed that the individualised form of the complaint process, coupled with the confidential nature of conciliation outcomes, restricts the social reformative potential of human rights and anti-discrimination law. -
Asylum Seekers and Refugees
8 July 2013WebpageThe Commission's role
Asylum seekers, refugees and people in immigration detention Over the last decade the Commission has worked to promote and protect the human rights of asylum seekers, refugees, and people in immigration detention. This work has included: i nvestigating complaints about alleged breaches of human rights in immigration detention conducting visits to immigration detention facilities and publishing ... -
Disability Rights
14 December 2012WebpagePublic transport FAQ
The DDA states (in section 34) that actions that comply with a Disability Standard are protected from being unlawful under the general anti-discrimination provisions of the DDA. -
Disability Rights
14 December 2012Speech
The continuing battle for equal rights for people with a disability
I have to admit that two months ago when I took the title " The Disability Discrimination Act and the continuing battle for equal rights for people with a disability" for my paper today I was not attaching great importance to the precise words of that title. -
Legal
14 December 2012WebpageQuestions on Notice 13 May 2003
I refer to the Questions on Notice taken by the Human Rights and Equal Opportunity Commission ("HREOC") during its evidence before the Senate Legal and Constitutional Legislation Committee's Reference on the Australian Human Rights Commission Legislation Bill 2003 ("AHRC Bill") on 29 April 2003 and provide the responses below. -
21 January 2020Conciliation register
2018-05-05
The complainant’s husband has a severe long-term lung disease and had polio and uses a walker and wheelchair for mobility. The complainant alleged her husband could not use the newly installed pool at the retirement village where they live because it was not accessible to people with significantly impaired mobility. On being notified of the complaint, the retirement village indicated a willingness ... -
23 April 2015Book page
Appendix 3: Complaint statistics
Enquiries and complaints received The Commission received 19 688 enquiries in 2013-14. This is 16% higher than the number received in the previous year. The majority of enquiries (73%) were received via our National Information Hotline. The main issues raised by enquirers in this reporting year related to disability discrimination (18%); general employment matters, including harassment and ... -
Disability Rights
14 December 2012Speech
The Role of Public Inquiries in eliminating disability discrimination
Introduction Distinctive features of the DDA Definition of disability Standards Limits of standards Action plans Focus of legislation on long term and large scale change Exemptions Complaint processes Courts and the role of anti-discrimination agencies -
21 January 2020Conciliation register
2018-05-21
The complainant is blind and alleged she was unable to enter a competition advertised by the respondent television station because contestants were required to call a phone number and say a code word displayed on the screen with no audible equivalent. On being advised of the complaint, the television station indicated a willingness to try to resolve the complaint through conciliation. The ... -
21 January 2020Conciliation register
2018-05-10
The complainant is Aboriginal and went to the respondent hotel for a meal. She claimed a crowd controller required her to undertake a breath test for alcohol but did not require non-Aboriginal patrons to undergo the test. On being advised of the complaint, the Hotel agreed to participate in conciliation. The complaint was resolved with an agreement that the hotel pay the complainant $50 as a ... -
21 January 2020Conciliation register
2018-05-20
The complainant’s son has cerebral palsy and sought to enter the respondent club with friends to celebrate his birthday. The complainant alleged the club denied her son entry because he was ‘a liability’. On being advised of the complaint, the club indicated a willingness to participate in a conciliation process to try to resolve the complaint. The complaint was resolved with an agreement that the ... -
14 April 2022Conciliation register
2020-08-11
The complainant applied for a coordinator position with the respondent retirement village. She alleged the recruitment officer asked her if she had children and commented that a staff member with children sometimes took time off due to the needs of the children. On being advised of the complaint, the retirement village indicated a willingness to try to resolve the complaint by conciliation. The ... -
11 September 2020Conciliation register
2019-01-06
The complainant has autism and Post-Traumatic Stress Disorder and has an assistance dog. She alleged the respondent public hospital denied her access to certain departments of the hospital when she attended appointments with her assistance animal. On being notified of the complaint, the hospital indicated a willingness to try to resolve the complaint by conciliation. The complaint was resolved ... -
Race Discrimination
6 September 2016Project
Race hate and the RDA
Learn about racial vilification laws in Australia, including sections 18C and 18D of the RDA. -
14 December 2012Book page
HREOC Website: Isma - Listen: National consultations on eliminating prejudice against Arab and Muslim Australias
The meeting was facilitated by Omeima Sukkarieh and Susanna Iuliano from HREOC and was attended by 12 participants from the Arabic Workers Network. The network is convened by the Australian Arabic Communities Council to encourage workers whose clients are members of Sydney's Arabic community to exchange information and develop skills through regular bi-monthly meetings, information sessions and training workshops. The network is comprised of approximately 190 members. -
14 December 2012Book page
Annual Report 2002-2003: Appendices
The International Labour Organisation Convention 111 deals with discrimination in employment and occupation. Australian adherence to this Convention provides that all people have the right to equal treatment in employment and occupation without discrimination on the basis of: -
Sex Discrimination
15 July 2015WebpageAssistance and making a complaint
The decision of where to bring a complaint is a complex one and legal advice should be sought. It can depend on several factors like the time it will take for a complaint to be dealt with, time limits on lodging the complaint and the range of remedies or relief that are available if the matter has to go to court. The following organisations may be able to provide assistance and advice: National ...